Global Mobility Advisor Associate

JPMorganChase; Philippines; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

JPMorganChase in Manila is seeking an Associate - Global Mobility Advisor to own relocation and assignment processes for employees. You will partner with HR and managers to design tailored international relocation packages and coordinate moves from intake to completion.

You will track progress, build executive reports, and ensure data integrity across compensation, payroll, tax, and vendor services, while delivering excellent employee experiences and maintaining high service standards.

Qualifications

• Minimum of 4 years of experience in Human Resources, with at least 2 years in Global Mobility.
• Strong understanding of international compensation, payroll, tax, expatriate assignments, and relocations/assignments.
• Excellent cross-functional coordination with senior HR colleagues, managers, and leaders.

Responsibilities

• Deliver flawless mobility processes and maintain high data integrity.
• Collaborate with HR and managers to design tailored relocation and expatriate assignment packages aligned with business objectives.
• Track and monitor moves and provide timely stakeholder updates.
• Build and maintain executive reporting on move status for stakeholders.
• Anticipate issues and resolve them before they affect employees.
• Brief employees on package offerings, programs, and processes including expatriate compensation and payroll.
• Liaise with external vendors on immigration, destination, and shipment services.
• Manage relocation and expatriate population cases and respond to ad hoc queries.
• Partner with Global Mobility Operations to achieve operational excellence.
• Conduct quantitative and qualitative analysis to support the global mobility program.

Skills

Global Mobility

HR Collaboration

Analytical Skills

Customer Service

Stakeholder Management

Attention to Detail

Communication

Microsoft Office

Education

Bachelor's degree in HR or related field

Tools

Microsoft Office

Job description

Job Description

Embrace a critical role with JP Morgan Chase as an Associate - Global Mobility Advisor (GMA). As a key member of our dynamic Global Mobility team in Manila, you will take ownership of the global relocation and assignment processes for our employees. Your mission is to ensure flawless execution of these processes while crafting cohesive, seamless, and personalized experiences for our relocating employees. This is an exciting opportunity to make a significant impact on the careers of our employees and contribute to the strategic goals of our organization.

Role Overview

As a GMA in the Global Mobility team, you will collaborate with HR colleagues to provide expert advisory support and coordination for international relocations and assignment processes. You will deliver flawless basics in all aspects of global mobility, ensuring high-quality standards and data integrity. You will work closely with HR colleagues and managers to design and recommend tailored international relocation and expatriate assignment packages that align with business objectives and meet employees’ unique needs. You will act as a central point of contact to track and monitor the progress of moves, ensuring seamless execution and timely stakeholder updates.

Job responsibilities

• Deliver flawless basics in all aspects of global mobility, ensuring high-quality standards and data integrity.
• Collaborate closely with HR colleagues and managers to design and recommend tailored international relocation and expatriate assignment packages, ensuring that solutions are strategically aligned with business objectives and meet the unique needs of our employees.
• Act as a central point of contact to track and monitor the progress of moves, ensuring seamless execution.
• Build and maintain executive reporting on the status of moves, providing clear and timely updates to stakeholders.
• Anticipate potential issues and proactively solve them before they impact employees.
• Conduct employee briefings on package offerings, programs, and processes, including domestic relocation and international assignments, covering expatriate compensation, payroll, tax, and vendor services.
• Liaise with external vendors on immigration, destination, and shipment services, addressing service issues as needed.
• Manage cases for the existing relocation and expatriate population, handling ad hoc queries.
• Partner with the Global Mobility Operations team to achieve operational excellence.
• Conduct quantitative and qualitative analysis to support the global mobility program.

Required qualifications, capabilities, and skills

• Minimum of 4 years of experience in Human Resources, with at least 2 years in a Global Mobility function.
• Good understanding of international compensation, payroll, tax, expatriate assignments, and relocations/assignments.
• Proven ability to effectively engage and collaborate with senior HR colleagues, senior managers, and leaders.
• Excellent cross-functional coordination skills and experience dealing with multiple internal and external stakeholders.
• Exceptional analytical skills and customer service orientation, with the ability to handle challenging situations.
• Highly motivated and adaptable, capable of working under pressure and managing high volumes.
• Attention to detail and the ability to resolve issues promptly. Strong organizational skills to manage multiple projects and caseloads.
• Excellent verbal and written communication skills. Proficiency in Microsoft Suite for creating presentations and conducting analysis.

Preferred qualifications, capabilities, and skills

• Project management experience is a plus.
• Global Mobility industry certifications are a plus.
• Bachelor’s degree in Human Resources or a relevant field.

About JPMorgan Chase

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Corporate Functions

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Human Resources

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.