Global Logistics Support Specialist (Exports/Imports)

Dsv Inc; Philippines; On-site; PHP 300,000 - 420,000; Full time

Job summary

Dsv Inc in the Philippines is seeking a Business Support Specialist to manage export and import parcel shipments, ensure bookings on UPS, and register shipments in Tango for accurate track and trace.

You will handle data compliance checks, update Track & Trace events, and assist with claims for lost shipments, while supporting Healthcare/Pharma shipments in line with GDP guidelines and organizational requirements.

Responsibilities

• Responsible in timely booking of Export & Import Parcel shipments to UPS Website and register respectively in Tango system
• To ensure maintenance of Air Events in Tango for shipment track and trace and is responsible in efficient and smooth handling of shipment
• To handle claims process if required for lost shipments
• To ensure processing all Export and Import Parcel shipments requests received from clients are booked to UPS Website and register the shipments in Tango system respectively.
• To ensure that all bookings made in UPS (Vendor booking & On-Account booking) are registered in Tango based on the daily Unregistered Report & weekly Recon Report.
• To ensure that OPS026 - Track & Trace Events are updated accurately, and investigations are made if necessary to ensure efficient and smooth handling of shipments.
• To ensure that Data Compliance report is check and missing information is updated accurately.
• To ensure that all Commercial Invoice and UPS labels are uploaded to AMS (scan documents viewer)To ensure prompt and accurate information are provided to clients by ensuring that shipments are properly checked and coordinated.
• To adhere to stakeholders’ requirements
• To contribute Kaizen and process improvement projects/initiatives
• To do administrative, ad hoc and any tasks that are needed to accomplish team’s targets and objectives. These are assigned by direct supervisor.
• Handle and execute Healthcare/Pharma shipments (documentation) as per organizational guidelines, customer requirements and GDP Principles.

Job description

Dsv Inc in the Philippines is seeking a Business Support Specialist to manage export and import parcel shipments, ensure bookings on UPS, and register shipments in Tango for accurate track and trace.

You will handle data compliance checks, update Track & Trace events, and assist with claims for lost shipments, while supporting Healthcare/Pharma shipments in line with GDP guidelines and organizational requirements.