Global Logistics Operations Specialist

DHL Express; Muntinlupa; On-site; PHP 279,000 - 502,000; Full time

Job summary

DHL Express in the Philippines is seeking a logistics operations professional to support the Service Centre. You will process inbound and outbound material, provide shipment information, and assist with administrative tasks within tight time frames.

The role requires knowledge of customs clearance, IATA/DGR, and security protocols, plus strong English and local language communication across teams.

Qualifications

• Experience in transportation, logistics, or import/export operations.
• Knowledge of customs clearance processes and documentation.
• Familiarity with IATA, Dangerous Goods (DGR), and airport security protocols.
• Strong communication skills in English and local language (spoken & written).
• Attention to detail, planning and time management abilities.
• Ability to work under pressure and in a team environment.
• Valid driver’s license; forklift license is a plus.

Responsibilities

• Performs network and administrative duties for the Service Centre to process inbound/outbound material and provide shipment information within tight time-frames.
• Carry out administrative tasks required for the Service Centre.
• Assist in ensuring operational practices and procedures are carried out effectively.
• Process inbound material on arrival and ensure availability to couriers; secure non-delivery material per policy.
• Process outbound material according to latest processes and procedures.
• Capture shipment information for the network, piece or handling unit per standard procedures.
• Ensure equipment is operating and take corrective actions; be proactive when standards fall.
• Keep the process area clean, tidy, and ready for the next cycle.
• Influence decisions through value-added inputs, despite no direct reports.

Skills

Communication skills

Attention to detail

Planning and time management

Teamwork

Decision making under pressure

Accountability

Professionalism

Forklift license

English proficiency

Customs clearance knowledge

Job description

DHL Express in the Philippines is seeking a logistics operations professional to support the Service Centre. You will process inbound and outbound material, provide shipment information, and assist with administrative tasks within tight time frames.

The role requires knowledge of customs clearance, IATA/DGR, and security protocols, plus strong English and local language communication across teams.