Global Logistics & Fulfillment Specialist (Weekend Pay)

Container Bridge Philippines Inc; Metro Manila; On-site; PHP 335,000 - 614,000; Full time

Job summary

Container Bridge Philippines Inc is seeking an Operations Specialist to manage customer inquiries, order fulfillment, shipment coordination, and end-to-end logistics operations. You will handle orders from receipt to completion and coordinate cross-border movement with partners.

The role requires a logistics/eCommerce degree, at least two years' experience, strong customer service, and analytic problem-solving skills.

Qualifications

• Bachelor's degree in Logistics or eCommerce or equivalent.
• At least 2 years' experience in logistics/order fulfillment roles.
• Strong customer service and communication skills.
• Experience with billing preparation and sending invoices.

Responsibilities

• Handle customer inquiries via calls, chat, and email.
• Manage end-to-end order fulfillment processes.
• Track shipments and update statuses accurately.
• Prepare pre-alerts and shipment manifests.
• Coordinate with couriers, warehouses, and customs.
• Monitor deliveries and follow up on delays.
• Provide customers with timely order updates.
• Prepare billing information and reports for accounting.

Skills

Customer service

Social media savvy

Analytical skills

Problem solving

Team player

Willing to learn

Education

Bachelor's degree in Logistics or eCommerce

Job description

Container Bridge Philippines Inc is seeking an Operations Specialist to manage customer inquiries, order fulfillment, shipment coordination, and end-to-end logistics operations. You will handle orders from receipt to completion and coordinate cross-border movement with partners.

The role requires a logistics/eCommerce degree, at least two years' experience, strong customer service, and analytic problem-solving skills.