Global Learning Admin Lead - LMS & HR Operations

Johnson & Johnson Co.; Parañaque; Presencial; PHP 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

Johnson & Johnson is seeking a Regional Global Learning Administration Manager to lead the LMS operations team across NA, EMEA, LATAM and ASPAC, ensuring accurate and timely learning transactions. You will mentor team leads, partner with training organizations, and drive continuous improvement in global processes while maintaining high service quality.

This role emphasizes Credo-aligned leadership, strong communication, and building trusted relationships with customers, vendors and

Formación

• Experience leading regional learning administration and helpdesk.
• Advanced knowledge of managing regional operations within a global framework.
• Ability to drive consistency and compliance across LMS transactions.

Responsabilidades

• Directly manage enterprise learning administration and helpdesk regionally.
• Coach regional team leads on standard learning administration processes.
• Collaborate with partners across regions to ensure service excellence and gather feedback.
• Sponsor CI and cross-team projects to drive improvements.
• Identify case trends and take actions to prevent new issues.
• Communicate clearly across teams and customers for effective delivery.
• Lead Credo-conscious teamwork with knowledge sharing and growth.
• Maintain strong relationships with customers, managers, vendors.

Conocimientos

Collaboration

Cultural Competence

Developing Others

Employee Experience

HR Best Practices

HR Operational Planning

HR Strategic Management

Human Resources Auditing

Human Resources Development

Human Resources Law

Inclusive Leadership

Leadership

Managerial Courage

Performance Measurement

Strategic Thinking

Talent Management

Team Management

Descripción del empleo

Johnson & Johnson is seeking a Regional Global Learning Administration Manager to lead the LMS operations team across NA, EMEA, LATAM and ASPAC, ensuring accurate and timely learning transactions. You will mentor team leads, partner with training organizations, and drive continuous improvement in global processes while maintaining high service quality.

This role emphasizes Credo-aligned leadership, strong communication, and building trusted relationships with customers, vendors and