Global Learning Admin & HR Operations Specialist

Johnson & Johnson Co.; Taguig; Sur place; PHP 350 000 - 620 000; Plein temps

Résumé du poste

Johnson & Johnson is seeking a Learning Admin for the GSC Learning team in Taguig. The role focuses on handling end-user requests, partnering with training vendors, and acting as a subject matter expert on learning technologies.

You will analyze requirements, deploy learning activities, manage service requests via ServiceNow and SharePoint, and ensure timely, high-quality support while upholding the company’s standards of integrity and customer service.

Qualifications

• Bachelor's degree required; two+ years in administration or learning administration preferred.
• Experience with Cornerstone-on-Demand LMS is essential.
• Proficiency with ServiceNow or similar case-management/helpdesk tools is required.

Responsabilités

• Provide consultation to end users and partners on learning processes and systems.
• Deploy learning activities and create learning environments by gathering explicit/implicit requirements.
• Deliver timely end-to-end learning support across learning technologies to all clients.
• Handle end-user and admin queries via ServiceNow, SharePoint or other helpdesk tools.
• Maintain SLAs and collaborate with training organizations to ensure quality service.

Connaissances

Administrative

Recruiting

HRIS

Service Excellence

Talent Management

HR Operational Planning

Organizational Development

Compliance Management

Cultural Competence

Personal Information Management

HR Policies

Execution Focus

HR Strategic Management

Recruiting

Formation

Bachelor's degree

Outils

Cornerstone LMS

ServiceNow

SharePoint

Description du poste

Johnson & Johnson is seeking a Learning Admin for the GSC Learning team in Taguig. The role focuses on handling end-user requests, partnering with training vendors, and acting as a subject matter expert on learning technologies.

You will analyze requirements, deploy learning activities, manage service requests via ServiceNow and SharePoint, and ensure timely, high-quality support while upholding the company’s standards of integrity and customer service.