Global Inbound CSR — HMO, PTO & Equity Plan

Gratitude Philippines; Iloilo City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Free high-quality coffee

Game areas and sleeping quarters

Paid Time Off

Job summary

A leading customer service provider in Iloilo City seeks motivated individuals for the role of On-Site Customer Service Representatives. The position offers a competitive pay package of up to ₱25,000 with bonuses and health coverage starting on Day 1 for employees and up to two dependents. Candidates may include High School Diploma holders with BPO experience or fresh college graduates. Key responsibilities include managing and resolving high-volume customer inquiries across multiple channels in a timely manner.

Qualifications

• High School Diploma with at least 6 months of BPO experience preferred.
• College graduates without experience are encouraged to apply.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Manage and resolve high-volume inbound customer inquiries efficiently.

Skills

Customer service

Communication

Time management

Education

High School Diploma

College Graduate

Job description

A leading customer service provider in Iloilo City seeks motivated individuals for the role of On-Site Customer Service Representatives. The position offers a competitive pay package of up to ₱25,000 with bonuses and health coverage starting on Day 1 for employees and up to two dependents. Candidates may include High School Diploma holders with BPO experience or fresh college graduates. Key responsibilities include managing and resolving high-volume customer inquiries across multiple channels in a timely manner.