Global IAM Specialist: Access & Security Governance

QBE Group Shared Services Centre; Cebu City; On-site; PHP 900,000 - 1,700,000; Full time

Job summary

QBE Group Shared Services Centre in Cebu City is seeking an experienced Identity and Access Management specialist to oversee and manage access controls for safeguarding QBE data and resources globally. You will lead IAM processes, handle complex access requests, support senior analysts and engage with customers at various levels, including senior leadership.

The role requires experience with AD/RACF, strong IT security skills, and the ability to work with outsourced service partners in a

Qualifications

• A tertiary degree or an equivalent combination of education and work experience.
• Experience with identity and access management in a complex, fast-paced environment.
• Experience with Active Directory (AD), RACF, and other access management tools.
• Experience within financial services, preferably insurance industry.
• Experience working with outsourced service partners.

Responsibilities

• Oversee and manage access controls for safeguarding QBE data and resources globally, by leading identity and access management processes.
• Manage demand through the global ticket and request management tool to ensure effective queue management.
• Maintain least privileged access to QBE systems for joiners, movers, leavers and authorised users, ensuring access is in line with job function.
• Respond to information security and access-related questions and inquiries, ensuring adherence to defined service processes and ITIL best practice guidelines.
• Timeliness and accuracy in handling JML and additional access requests, meeting defined SLAs.
• Build and maintain strong relationships with business customers to ensure service delivery meets expectations.
• Provide advice and guidance for IT security and user access-related activities.
• Independently analyse requests to ensure proper separation of duties and least privileged concept is applied.
• Produce accurate management information for effective reporting and decision-making.
• Investigate and resolve access-related inquiries, minimising business disruption.

Skills

IAM Operations

IT Security Operations

Stakeholder Management

Analytical Thinking

Problem Solving

Education

Tertiary Degree or equivalent

Tools

Active Directory

RACF

Job description

QBE Group Shared Services Centre in Cebu City is seeking an experienced Identity and Access Management specialist to oversee and manage access controls for safeguarding QBE data and resources globally. You will lead IAM processes, handle complex access requests, support senior analysts and engage with customers at various levels, including senior leadership.

The role requires experience with AD/RACF, strong IT security skills, and the ability to work with outsourced service partners in a