Global Export Logistics Specialist: Shipments & Docs

3M GLOBAL SERVICE CENTER PHILIPPINES; Taguig; Hybrid; PHP 360,000 - 600,000; Full time

Job summary

3M GLOBAL SERVICE CENTER PHILIPPINES is seeking a GCS Control Tower Analyst to manage export shipping processes, ensuring timely and accurate shipments while collaborating with internal teams and external providers. The role emphasizes data entry, issue resolution, and document handling to support customers and carriers.

Ideal candidates have a Bachelor’s degree related to Foreign Trade or Logistics or 1+ year of relevant experience, with strong communication in English and familiarity with SAP

Qualifications

• Bachelor’s degree in Foreign Trade and Customs, Logistics or Business Administration, or 1+ years of relevant experience.
• 2 years of customer service experience, order management and/or Logistics/Shipping.
• Fluent English.

Responsibilities

• Accurately enter required data and process orders in accordance with department procedures.
• Communicate with other departments and providers to research and resolve issues, identify and implement service solutions
• Handle and delivery of export/import documents.
• Work closely with carriers to request international documents (BL, AWB) freight charges and shipments status.

Skills

Data analytics

Flexible

Adaptable

Workflow

Priorities

Education

Bachelor’s degree in Foreign Trade/Logistics/Business Administration

Tools

SAP

Salesforce

Job description

3M GLOBAL SERVICE CENTER PHILIPPINES is seeking a GCS Control Tower Analyst to manage export shipping processes, ensuring timely and accurate shipments while collaborating with internal teams and external providers. The role emphasizes data entry, issue resolution, and document handling to support customers and carriers.

Ideal candidates have a Bachelor’s degree related to Foreign Trade or Logistics or 1+ year of relevant experience, with strong communication in English and familiarity with SAP