Global English CSR Agent – Inbound/Outbound Support

Neksjob Philippines; Iloilo City; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Comprehensive training and support

Competitive salary with international account premium

Job summary

A leading employment service provider in Iloilo City is looking for motivated individuals for a Customer Service Representative role. This full-time position does not require prior work experience and is open to high school graduates. Responsibilities include handling customer queries through calls, emails, or chats, providing accurate product information, and documenting interactions. Candidates should have a positive attitude and basic computer skills. A competitive salary is offered along with comprehensive training and support.

Qualifications

• High school graduate or above.
• Positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

English Language

Customer Service

Problem Solving

Education

High school graduate or above

Job description

A leading employment service provider in Iloilo City is looking for motivated individuals for a Customer Service Representative role. This full-time position does not require prior work experience and is open to high school graduates. Responsibilities include handling customer queries through calls, emails, or chats, providing accurate product information, and documenting interactions. Candidates should have a positive attitude and basic computer skills. A competitive salary is offered along with comprehensive training and support.