Global Engagement Lead for US Hours

PM Consulting; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

PM Consulting in Makati City seeks an experienced Engagement Manager to oversee client engagements from initiation to delivery, working with US-based clients during US business hours. This full-time role demands strong leadership and cross-team collaboration to ensure quality and client satisfaction.

The position emphasizes managing scope, timelines, budgets, and relationships, while driving delivery improvements and identifying growth opportunities for accounts.

Qualifications

• Bachelor's degree in IT/CS/Business or related field.
• 8+ years in consulting, client services, project management, or engagement management.
• Proven experience with enterprise technology or digital transformation initiatives.
• Experience with international or US-based clients preferred.

Responsibilities

• Serve as the primary point of contact for assigned client engagements.
• Develop and maintain strong relationships with key client stakeholders.
• Lead engagement planning, execution, and overall delivery.
• Collaborate with technical and functional teams to ensure project success.
• Manage project scope, timelines, budgets, and resource allocation.
• Identify and mitigate project risks and resolve client concerns.
• Drive continuous improvement in delivery processes and client experience.
• Support account growth by identifying opportunities for additional services.
• Prepare and present project updates to executive stakeholders.

Skills

Leadership

Stakeholder management

Client relationship

Project management

Communication

US/intl clients

Education

Bachelor's degree in IT/CS/Business

Tools

PM software

Job description

PM Consulting in Makati City seeks an experienced Engagement Manager to oversee client engagements from initiation to delivery, working with US-based clients during US business hours. This full-time role demands strong leadership and cross-team collaboration to ensure quality and client satisfaction.

The position emphasizes managing scope, timelines, budgets, and relationships, while driving delivery improvements and identifying growth opportunities for accounts.