Global Customer Service Specialist – Logistics & Quotes

Chevron; Ayala; On-site; PHP 279,000 - 502,000; Full time

Job summary

Chevron Philippines Inc. in Makati City invites applications for a Customer Service Representative to support global marine customers and manage inquiries, orders, and delivery coordination. The role requires a minimum Diploma and at least two years in customer service, with fluent English and strong teamwork.

You will liaise with delivery agents, prepare quotes, and assist with order processing. This is a mid-shift, on-site position offering exposure to an international client base and

Qualifications

• Diploma or equivalent required.
• Minimum 2 years work experience in customer service or related roles.
• Fluent in English to communicate with international customers.
• Able to handle orders, deliveries, and price quotations.

Responsibilities

• Handle customer inquiries via email or online systems.
• Submit price quotations and process orders into the system.
• Coordinate with delivery agents to confirm availability and costs.
• Advise customers on product applications and lubricants.
• Provide routine reporting from dashboards and support CSR operations.
• Back-up to other offices during absences or vacations.

Skills

English fluency

Customer service

Communications

Teamwork

Education

Diploma holder

Job description

Chevron Philippines Inc. in Makati City invites applications for a Customer Service Representative to support global marine customers and manage inquiries, orders, and delivery coordination. The role requires a minimum Diploma and at least two years in customer service, with fluent English and strong teamwork.

You will liaise with delivery agents, prepare quotes, and assist with order processing. This is a mid-shift, on-site position offering exposure to an international client base and