Global Customer Service Specialist – Lubricants

Chevron; Makati; On-site; PHP 357,000 - 580,000; Full time

Job summary

Chevron Philippines Inc. in Makati invites applications for a Customer Service Representative role based at 6750 Building, Makati City. You will handle enquiries and orders, provide quotations, and liaise with delivery agents.

The ideal candidate holds a diploma, has at least two years of customer service experience, is fluent in English, and can work mid-shift to support a global client base. This is a full-time, on-site position with a multinational energy leader.

Qualifications

• Minimum diploma holder.
• At least 2 years of customer service experience.
• Fluent in English to interact with international customers.
• Able to work mid-shift and handle delivery-related inquiries.
• Excellent communication and teamwork abilities.

Responsibilities

• Receives enquiries and orders from customers via email or web-based ordering system.
• Submits price quotations for each delivery and enters orders in the system.
• Checks product charts and coordinates with delivery agents for availability and charges.
• Communicates information to customers and seeks approvals for extra charges as needed.
• Provides product guidance and supports reporting and desk administration.

Skills

Customer service experience

English proficiency

Communication skills

Teamwork

Education

Diploma holder

Job description

Chevron Philippines Inc. in Makati invites applications for a Customer Service Representative role based at 6750 Building, Makati City. You will handle enquiries and orders, provide quotations, and liaise with delivery agents.

The ideal candidate holds a diploma, has at least two years of customer service experience, is fluent in English, and can work mid-shift to support a global client base. This is a full-time, on-site position with a multinational energy leader.