Global Call Center Agent — Customer Experience & Growth

Neksjob Philippines; Quezon City; On-site; PHP 245,520 - 334,800; Full time

Benefits offered by this job

Competitive salary + international account premium

Health and medical benefits

Career growth and promotion opportunities

Friendly and supportive work environment

Job summary

A customer service provider in Quezon City is seeking motivated individuals for an International Account role. The position involves assisting customers from various countries with inquiries, providing solutions, and maintaining communication in English. Candidates must be high school graduates with good English skills and a customer-focused mindset. The company offers competitive salary, health benefits, and career growth opportunities in a supportive environment.

Qualifications

• Fresh graduates are welcome to apply.
• Willingness to learn new tools.

Responsibilities

• Handle inbound and outbound customer calls, emails, or chats.
• Assist international customers with product or service inquiries.
• Provide accurate information and effective solutions to customer concerns.
• Maintain professional and friendly communication at all times.
• Document customer interactions and updates in the system.

Skills

Good to excellent English communication skills

Customer-focused mindset with a positive attitude

Education

High school graduate or higher

Tools

Basic computer knowledge

Job description

A customer service provider in Quezon City is seeking motivated individuals for an International Account role. The position involves assisting customers from various countries with inquiries, providing solutions, and maintaining communication in English. Candidates must be high school graduates with good English skills and a customer-focused mindset. The company offers competitive salary, health benefits, and career growth opportunities in a supportive environment.