Global Crew Travel Operations Specialist

Cruise Administration Services Inc; Philippines; On-site; PHP 360,000 - 480,000; Full time

Job summary

Cruise Administration Services, Inc. (CASI) is seeking a Crew Travel Specialist in Metro Manila to ensure travel arrangements for Carnival Cruise Line travelers are booked accurately and cost-efficiently.

Responsibilities include confirming reservations, obtaining approvals, handling last-minute changes, processing visas and tickets, and coordinating with travel vendors to minimize disruptions for shipboard and shoreside personnel.

Qualifications

• Minimum 2 years of experience as a travel agent or in an airline reservation center.
• Excellent written and verbal communication skills.
• Ability to prioritize, resolve issues independently and work efficiently.
• Proficient in MS Office and travel reservation systems (Sabre/GDS).

Responsibilities

• Ensure reservations are confirmed accurately at minimum cost.
• Obtain approvals for flights, hotels, or transport above guidelines.
• Provide necessary visas and letters; verify active tickets and confirmations.
• Assist with booking tools, monitor queues, and respond to inquiries promptly.
• Handle last-minute crew movements and travel disruptions with re-accommodations.
• Liaise with internal departments and travel vendors as needed.

Skills

Travel industry experience

Customer service skills

Communication skills

Time management

Tools

Sabre

GDS

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Cruise Administration Services, Inc. (CASI) is seeking a Crew Travel Specialist in Metro Manila to ensure travel arrangements for Carnival Cruise Line travelers are booked accurately and cost-efficiently.

Responsibilities include confirming reservations, obtaining approvals, handling last-minute changes, processing visas and tickets, and coordinating with travel vendors to minimize disruptions for shipboard and shoreside personnel.