Crew Health Case Manager — 24/7 Medical Advocate

Carnival Corporation & plc; Pasay; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Carnival Corporation & plc's Cruise Administration Services Inc. (CASI) in the Philippines seeks a Specialist, Case Management to coordinate care for crew members across shipboard and shoreside providers.

You will manage cases from intake to resolution, ensuring timely documentation and compliant transfers, with 24/7 on-call duty. Reporting to the Supervisor of Case Management, you will collaborate with People’s Team, Crew Care, Travel Teams and external vendors to arrange medical care, travel,

Qualifications

• Bachelor's degree required with clinical background.
• 5+ years combined experience in patient care and case management.
• Familiar with medical billing procedures and strong organizational skills.
• Proficient with MS Office and PowerPlatform applications.

Responsibilities

• Coordinate medical care from ship to shore and ensure timely documentation.
• Act as health advocate for crew members and manage transfers and logistics.
• Maintain electronic medical records and communication logs for cases.
• Participate in 24/7 on-call roster and coordinate with care teams.

Skills

Experience in patient care and case

Occupational health experience

Utilization review experience

Education

Bachelor's degree

Clinical background: BSN/RN/MD

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

PowerPlatform

Job description

Carnival Corporation & plc's Cruise Administration Services Inc. (CASI) in the Philippines seeks a Specialist, Case Management to coordinate care for crew members across shipboard and shoreside providers.

You will manage cases from intake to resolution, ensuring timely documentation and compliant transfers, with 24/7 on-call duty. Reporting to the Supervisor of Case Management, you will collaborate with People’s Team, Crew Care, Travel Teams and external vendors to arrange medical care, travel,