Global Credit & Collections Specialist

MicroSourcing International; Philippines; On-site; PHP 700,000 - 900,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Paid time-off with cash conversion

Performance bonuses

Job summary

MicroSourcing is seeking a Global Credit and Collections Specialist to manage multi-currency international accounts from our Pasay City site. You will drive collections, assess creditworthiness, resolve international billing issues, and govern AR subledger across global portfolios.

Ideal candidates have 3–6 years in B2B credit/collections, hands-on ERP experience (Oracle, SAP, Dynamics), and strong Excel skills. A finance degree and PCM/PCS certifications are preferred; Spanish fluency is a plus.

Qualifications

• 3 to 6 years of commercial B2B credit and collections experience in a multi-regional, multi-currency organization.
• Minimum of 2 years handling international collections and multi-currency accounts.
• Strong knowledge of global trade practices, export rules, and international shipping terms.
• Hands-on experience in a large ERP environment (Oracle, SAP, Microsoft Dynamics).
• Intermediate to advanced MS Office skills, especially Pivot Tables and VLOOKUP.

Responsibilities

• Drive collection efforts on multi-currency international accounts to reduce aging balances and meet DSO targets.
• Evaluate creditworthiness of new and existing global customers using financial statements, bureau reports, and payment trends.
• Resolve complex international billing discrepancies, short payments, chargebacks, and deductions with cross-functional teams.
• Manage unapplied cash, customer credit balances, and AR subledger governance across global portfolios.
• Identify and support process improvements to standardize credit operations and strengthen controls.

Skills

Credit & collections

Multi-regional experience

Global trade knowledge

Cross-cultural negotiation

Advanced Excel

Process improvement

Close monthly timetable

Education

Bachelor’s degree in Accounting/Finance/Business Administration

PCM or PCS certification

Tools

Oracle ERP

SAP ERP

Microsoft Dynamics

Job description

Discover your 100% YOU with MicroSourcing!

Position: Global Credit and Collections Specialist

Location: MOA Complex, Pasay City

Work setup & shift: Onsite| Night shift

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Global Credit and Collections Specialist, you will:

• Drive collection efforts on multi-currency international accounts to reduce aging balances and achieve DSO targets.
• Evaluate the creditworthiness of new and existing global customers using financial statements, bureau reports, and payment trends.
• Resolve complex international billing discrepancies, short payments, chargebacks, and deductions in partnership with cross-functional teams.
• Manage unapplied cash, customer credit balances, and Accounts Receivable subledger governance across global portfolios.
• Identify and support process improvement initiatives to standardize credit operations, reduce manual effort, and strengthen controls.

What You Need

Non-negotiables

• 3 to 6 years of commercial B2B credit and collections experience in a multi-regional, multi-currency organization.
• Minimum of 2 years of hands-on experience handling international collections and multi-currency accounts.
• Strong working knowledge of global trade practices, export rules, and international shipping terms.
• Hands-on experience working in a large ERP environment (e.g., Oracle, SAP, Microsoft Dynamics).
• Intermediate to advanced MS Office skills, specifically Excel functions like pivot tables and VLOOKUP.

Preferred Skills/expertise

• Bachelor’s degree in Accounting, Finance, or Business Administration.
• Professional Collection Manager (PCM) or Professional Collections Specialist (PCS) certification.
• Fluency in the Spanish language.
• Prior experience working within a global Shared Services environment.
• Strong cross-cultural negotiation skills and experience working under a monthly accounting close timetable.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply