Credit and Collection Supervisor

MicroSourcing; Parañaque; On-site; PHP 600,000 - 800,000; Full time

Benefits offered by this job

Healthcare coverage day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Above-market compensation

Job summary

MicroSourcing in Parañaque, Metro Manila, Philippines, is seeking a Credit and Collection Supervisor for its onsite office. The role focuses on monitoring accounts, following up on delinquencies, reconciling payments, and producing AR reports for management.

The ideal candidate holds a Bachelor’s in Accounting, possesses strong English communication, and has sharp analytical and organizational skills. The company offers competitive rewards, healthcare from day one, and opportunities for growth.

Qualifications

• Bachelor's degree in Accounting or related field is required.
• Strong written and verbal English communication (Business English proficiency).
• Attention to detail, analytical skills, and strong organizational abilities.
• Ability to prioritize, manage multiple tasks, and meet deadlines.
• Confidently speak up and address anomalies when procedures are challenged.

Responsibilities

• Monitor customer accounts to ensure adherence to credit terms.
• Follow up on outstanding debts via reminders and calls.
• Record, track, and reconcile incoming payments with customer accounts.
• Prepare AR ageing and collections reports for management review.
• Generate monthly reports for relevant customers.
• Maintain strong stakeholder relationships and handle inquiries on billing/collections.
• Take on additional tasks as directed by supervisor and ask questions when needed.

Skills

Business English proficiency

Attention to detail

Analytical skills

Organizational skills

Deadline management

Confidence to speak up

Education

Bachelor's degree in Accounting-related field

Tools

Microsoft Excel

Microsoft Word

Outlook

Microsoft Dynamics 365

Job description

Job Description

Discover your 100% YOU with MicroSourcing!

Position

Credit and Collection Supervisor

Location

Harton Corporate Center, Baclaran Parañaque, Parañaque, Metro Manila, Philippines

Work setup & shift

Onsite | Shifting Schedule

Why join MicroSourcing?

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time‑off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work‑Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

• Monitor customer accounts consistently to ensure strict adherence to established credit terms.
• Follow up proactively on outstanding debts through reminders, phone calls, and monthly statements.
• Record, track, and accurately reconcile incoming payments against customer accounts.
• Prepare comprehensive AR Ageing and collection reports for management review.
• Generate and compile monthly reports for timely submission to relevant customers.
• Maintain strong stakeholder relationships and handle billing or collection inquiries efficiently.
• Receive and follow instructions for additional tasks from your supervisor, while possessing the confidence to elevate and ask questions—especially when asked to deviate from standard processes.

What You Need

Non‑negotiables

• Graduate of a Bachelor's degree in any Accounting‑related course.
• Strong written and verbal English communication skills (Business English Proficiency required).
• Keen attention to detail, strong analytical skills, foundational finance knowledge, and effective organizational skills.
• Proven ability to prioritize, manage multiple tasks simultaneously, and meet strict deadlines.
• Confidence to speak up, ask questions, and elevate anomalies when requested to deviate from standard procedures.

Preferred Skills/Expertise

• Preferably with 1 to 3 years of credit control and collections experience, ideally covering multiple countries.
• High level of computer literacy, specifically proficient in Microsoft Office applications (Excel, Word, Outlook).
• Knowledge and experience using financial systems (Microsoft Dynamics 365 experience is a major plus, but not required).
• Showcasing a positive attitude and the capability to build strong professional stakeholder relationships.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines. Our commitment to 100% YOU underlines our belief that our strength lies in everyone’s diversity and talent. We foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds, providing space for all to thrive.