Global Corporate Travel Concierge - Hybrid Role

IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC.; Taguig; Hybrid; PHP 900,000 - 1,200,000; Full time

Job summary

IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. seeks a Senior Concierge Corporate Travel Associate to manage global travel arrangements and craft high-touch itineraries for employees and clients.

You will leverage GDS tools, coordinate with stakeholders, and ensure compliance with travel policies while maintaining cost efficiency. The role follows a hybrid schedule in Metro Manila with occasional travel.

Qualifications

• Minimum of 5 years of experience in corporate travel management or concierge services.
• Highly self-motivated with excellent organizational skills.
• Advanced English proficiency (Portuguese preferred).
• Strong proficiency in GDS platforms (Sabre, Amadeus, Travelport/Galileo).
• Ability to efficiently handle travel-related issues and emergencies.
• Exceptional communication and IT skills.

Responsibilities

• Arrange global travel, including flights, accommodations, and ground transportation.
• Structure seamless travel itineraries incorporating restaurant bookings, curated experiences, and activities.
• Communicate with attendees to gather travel preferences and requirements.
• Research and recommend travel options aligned with client preferences and budgets.
• Ensure all bookings comply with company policies and financial guidelines.
• Deliver exceptional customer service with warmth, professionalism, and confidence.
• Provide detailed travel itineraries and ongoing support throughout the journey.
• Efficiently manage travel-related issues, including rebooking, cancellations, and emergencies.
• Maintain accurate records of travel costs and expense tracking.
• Manage a database of preferred venues and vendor contacts.
• Able to work on a shifting schedule on a hybrid basis.
• Occasional travel may be required.

Skills

Corporate travel management

Organizational skills

Advanced English

Portuguese proficiency

GDS platforms

Tools

Sabre

Amadeus

Travelport/Galileo

Concur

Job description

IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. seeks a Senior Concierge Corporate Travel Associate to manage global travel arrangements and craft high-touch itineraries for employees and clients.

You will leverage GDS tools, coordinate with stakeholders, and ensure compliance with travel policies while maintaining cost efficiency. The role follows a hybrid schedule in Metro Manila with occasional travel.