Global Consulting Operations Lead

Ernst & Young Advisory Services Sdn Bhd; Cainta; On-site; PHP 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Coaching & feedback

Career development

Flexible work

Job summary

Ernst & Young in Taguig is seeking a Consulting Support Services (CSS) Manager. You will oversee operations for multiple global clients and a growing team, coordinating engagement life cycles and governance across regions. Your role includes stakeholder liaison, people leadership and driving service delivery excellence.

You will mentor staff, drive recruiting and training, and ensure quality and timely delivery while expanding CSS offerings and client value across industries.

Qualifications

• 10+ years of experience in project management with 1-2 years in mid-level management
• Bachelor’s degree or higher in a relevant field; PMP or similar certification is a plus
• Experience coordinating global engagements and teams
• Strong English communication skills (written and spoken)
• Proven ability to lead, mentor and develop a team of 15–20 members
• Ability to manage multiple priorities and meet tight deadlines

Responsibilities

• Manage operations for multiple global clients and supervise a growing team
• Grow CSS business by building networks and integrating with client engagements
• Interface with engagement stakeholders and anticipate client needs
• Lead people initiatives including recruiting and training professionals
• Oversee team performance, quality control and adherence to SLAs
• Support risk management and governance for consulting practices
• Prepare dashboards and business reviews for client teams and leadership

Skills

Project management

People leadership

English communication

Microsoft Suite

AI awareness

Vendor/client liaison

Education

Bachelor's degree or higher

Master’s degree

Tools

Azure/Power Platform

Power BI

Job description

Ernst & Young in Taguig is seeking a Consulting Support Services (CSS) Manager. You will oversee operations for multiple global clients and a growing team, coordinating engagement life cycles and governance across regions. Your role includes stakeholder liaison, people leadership and driving service delivery excellence.

You will mentor staff, drive recruiting and training, and ensure quality and timely delivery while expanding CSS offerings and client value across industries.