Global Client Solutions Architect

AIPI Acquire Intelligence Philippines Inc.; Pasig; On-site; PHP 335,000 - 603,000; Full time

Benefits offered by this job

HMO coverage

Yearly kick-off parties with giveaways

Recognition via Value Awards

Internal promotions

Career growth opportunities

Work-life balance and leaves (vacation

Birthday leave

Generous referral incentives

Job summary

Acquire Intelligence is a global outsourcing firm with a growing offshore team in the Philippines. We support Australian clients with a broad, multi-skilled back-office function and a strong emphasis on expanding capabilities and client relationships.

Join our team as an Administration and Bookings specialist. You will handle bookings, quotes, product identification, case reviews, and scheduling support while embracing our values and pursuing career growth within a dynamic, process-driven

Qualifications

• Experience in a contact centre, back office, or transaction processing environment preferred.
• Comfortable navigating multiple systems concurrently, including CRM, email, and chat tools, while maintaining accuracy under time pressure.
• Sound working knowledge of Microsoft Office, particularly Outlook and Excel.
• Experience working across varied tasks or juggling competing priorities is highly regarded.

Responsibilities

• Action booking confirmations, referral emails, and new job entries accurately using templates and CRM systems.
• Create new jobs for walk-in customers and fleet accounts, verifying paperwork before entry.
• Prepare quotes and issue payment confirmations on request from agents or insurers.
• Respond to product identification requests using job number, VIN, and manufacturer data.
• Support scheduling by following up open or incomplete jobs and rebooking where needed.
• Work flexibly across tasks, maintain data accuracy, and identify process improvements.

Skills

Contact center experience

Office software

CRM systems

Outlook

Excel

Multitasking

Tools

CRM systems

Outlook

Excel

Job description

Acquire Intelligence is a global outsourcing firm with a growing offshore team in the Philippines. We support Australian clients with a broad, multi-skilled back-office function and a strong emphasis on expanding capabilities and client relationships.

Join our team as an Administration and Bookings specialist. You will handle bookings, quotes, product identification, case reviews, and scheduling support while embracing our values and pursuing career growth within a dynamic, process-driven