Global CCTV & VMS Operations Specialist

Emapta; Makati; Presencial; PHP 700.000 - 1.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HMO coverage with dependent

Makati office location

Salary advance program

Upskilling via Emapta Academy

Gym access 24/7

Lifestyle perks

Employee referrals

Annual leave (20 days)

Mentorship

Descripción de la vacante

Emapta is seeking a CCTV Operations Specialist to own enterprise CCTV/VMS reliability across multiple sites in Makati. You will manage access, configurations, health checks, and asset registers while coordinating repairs with vendors and ensuring data integrity and privacy compliance.

The role emphasizes investigative footage management, chain-of-custody, and ongoing uptime reporting, with growth opportunities in a global security technology team.

Formación

• Bachelor's degree or equivalent experience in IT/Engineering/criminology or related field.
• 3–5 years of experience administering enterprise CCTV/VMS platforms in multi-site environments such as Hikvision, Dahua, Milestone, Genetec, Axis or similar.
• Knowledge of IP networking, PoE, NVR storage and RAID; ability to troubleshoot system failures.
• Experience with investigative footage management and chain-of-custody procedures.
• Familiarity with Data Privacy Act of 2012 as it applies to CCTV operations.

Responsabilidades

• Own day-to-day operation of all CCTV platforms and restore service when cameras or systems fail.
• Administer 5–6 CCTV/VMS platforms across locations including user access and configuration.
• Perform daily health checks on camera status, recording status and storage; document results.
• Maintain live asset register including camera ID, location, platform, coverage and vendor.
• Detect and log outages; notify site lead and coordinate repair actions with vendors.
• Ensure recordings are complete, secure, retained and verifiable under chain-of-custody controls.
• Deliver concise findings; prepare reports with timelines, stills and evidence.
• Escalate safety or policy issues to HR, Facilities, IT, Legal and Compliance.
• Design target-state CCTV architecture and support consolidation/migration plans.
• Train backup resources and report uptime/outages to Senior Manager, BCP.

Conocimientos

CCTV administration

Investigation handling

Incident reporting

Vendor management

Security operations

Educación

Bachelor's degree in IT/Engineering/criminology or related field

Herramientas

Hikvision

Dahua

Milestone

Genetec

Axis

Descripción del empleo

Emapta is seeking a CCTV Operations Specialist to own enterprise CCTV/VMS reliability across multiple sites in Makati. You will manage access, configurations, health checks, and asset registers while coordinating repairs with vendors and ensuring data integrity and privacy compliance.

The role emphasizes investigative footage management, chain-of-custody, and ongoing uptime reporting, with growth opportunities in a global security technology team.