Enterprise CCTV & VMS Operations Specialist

Emapta Global; Manila; On-site; PHP 520,000 - 780,000; Full time

Benefits offered by this job

HMO coverage with free dependent upon

20 annual leaves (including 5 cash-adv

Salary Advance Program

Office gyms access

Employee referral incentives

Job summary

Emapta Global in Makati, Philippines, seeks a CCTV Operations Specialist to own enterprise CCTV/VMS reliability, footage integrity, investigations, and multi-site security operations. Strengthen business continuity and privacy compliance while shaping a resilient surveillance architecture.

The role requires 3–5 years’ enterprise CCTV/VMS experience in multi-site environments; IP networking and vendor management are important. Onsite Makati position with comprehensive benefits.

Qualifications

• Bachelor's degree in Information Technology, Electronics Engineering, Computer Engineering, Criminology, or related discipline, or equivalent experience
• At least 3 to 5 years of experience administering enterprise CCTV/VMS platforms in a multi-site environment
• Working knowledge of IP networking, PoE, NVR storage, and RAID
• Experience with investigative footage management and chain-of-custody procedures
• Working knowledge of the Data Privacy Act of 2012 as it applies to CCTV operations
• Strong written communication skills for incident reports, Corrective Action Plans, and findings reports
• Experience in BPO, shared services, or other multi-site operations with client-facing security obligations
• Experience designing or migrating to a consolidated or cloud-based VMS
• Experience with vendor management and RFP support
• Certifications such as Milestone Certified Engineer, Genetec certification, CompTIA Network+, or ASIS PSP

Responsibilities

• Own the day-to-day operation of all CCTV platforms and restore service promptly when cameras or systems fail
• Administer 5-6 CCTV/VMS platforms across locations, including user access, camera config, firmware, and patch schedules
• Conduct daily health checks on camera status, recording status, and storage capacity; document results
• Maintain a live asset register—camera ID, location, platform, coverage area, installation date, warranty, vendor
• Detect and log camera/system failures; notify site leads; coordinate repairs and track through closure
• Report recurring failures and trends monthly with coverage exposure for each issue
• Design the consolidated CCTV architecture; build business case, assess platforms, recommend target-state, support vendor evaluations
• Train backup resources for health checks and urgent footage requests
• Report uptime, outages, requests, and escalations to Senior Manager, BCP

Skills

IP networking

VMS platforms

Investigative footage management

Data Privacy Act 2012

Vendor management

Multisite operations

Incident reports

Education

Bachelor's degree in IT / Electronics / Criminology or related field

Tools

Hikvision

Dahua

Milestone XProtect

Genetec Security Center

Axis CCTV

Job description

Emapta Global in Makati, Philippines, seeks a CCTV Operations Specialist to own enterprise CCTV/VMS reliability, footage integrity, investigations, and multi-site security operations. Strengthen business continuity and privacy compliance while shaping a resilient surveillance architecture.

The role requires 3–5 years’ enterprise CCTV/VMS experience in multi-site environments; IP networking and vendor management are important. Onsite Makati position with comprehensive benefits.