Global BPO Project Manager - Multi-Stream Delivery

Op360; Cebu City; On-site; PHP 558,000 - 781,200; Full time

Job summary

A leading outsourcing company in Cebu City is looking for a Project Manager to oversee complex projects across various work streams. The successful candidate will have at least 2-5 years of experience in project management and must possess strong organizational and analytical skills. A background in BPO operations is preferred. The role involves collaborating with stakeholders to ensure project success while adhering to standard processes. Certifications such as PMP and Scrum Master will be an advantage.

Qualifications

• Minimum 2-5 years of project management experience, including client implementations.
• Operations or product experience in a BPO environment is strongly preferred.
• Proficient computer skills including MS Office, GSuite, and Salesforce/Zoho.

Responsibilities

• Lead large, complex projects across multiple work streams and geographies.
• Serve as the primary point of contact for project stakeholders.
• Ensure compliance with OP360’s standard processes and services.

Skills

Excellent verbal, written, and interpersonal skills

Strong organizational skills

Analytical and problem-solving skills

Proficient in MS Office

Experience in leading meetings

Education

PMP and Scrum Master certification

2-5 years of project management experience

Tools

MS Office

GSuite

Salesforce

Zoho

Job description

A leading outsourcing company in Cebu City is looking for a Project Manager to oversee complex projects across various work streams. The successful candidate will have at least 2-5 years of experience in project management and must possess strong organizational and analytical skills. A background in BPO operations is preferred. The role involves collaborating with stakeholders to ensure project success while adhering to standard processes. Certifications such as PMP and Scrum Master will be an advantage.