Global AV Systems Engineer

eositsolutions; Batangas City; On-site; PHP 450,000 - 650,000; Full time

Job summary

EOS IT Solutions is seeking an IT Help / IT Support Engineer to support, monitor, and maintain AV conferencing and network solutions for a global client base. You will work hands-on with AV control systems, audio DSP platforms, and enterprise collaboration technologies to keep meeting environments performing at a high level.

The role requires experience in IT engineering with AV exposure, hands-on support of Crestron/Extron/Q-SYS and DSP platforms, and clear communication across all levels.

Qualifications

• Experience in IT Engineer/Technician roles with exposure to AV environments.
• Hands-on experience supporting AV control systems (Crestron, Extron, Q-SYS) and audio DSP platforms (Biamp, Shure).
• Strong communication skills across organizational levels and technical ability.

Responsibilities

• Provide first-line contact to clients via phone, email, and remote VPN access.
• Diagnose, troubleshoot, and resolve hardware, software, network, and AV faults.
• Configure and maintain AV control systems to ensure stable meeting environments.
• Monitor and maintain customer endpoint estates and networked devices.
• Ensure IT and AV services meet SLAs and compliance with security standards.

Skills

AV environments

IT troubleshooting

Customer support

Network monitoring

Education

Degree in Information Technology or related

Tools

Crestron

Extron

Q-SYS

Biamp

Shure

Biamp Tesira

Job description

EOS IT Solutions is seeking an IT Help / IT Support Engineer to support, monitor, and maintain AV conferencing and network solutions for a global client base. You will work hands-on with AV control systems, audio DSP platforms, and enterprise collaboration technologies to keep meeting environments performing at a high level.

The role requires experience in IT engineering with AV exposure, hands-on support of Crestron/Extron/Q-SYS and DSP platforms, and clear communication across all levels.