General Virtual Assistant (Work From Home) – For Pooling

VirtuallyinCredible Careers Hub; Metro Manila; Remote; PHP 167,000 - 446,000; Full time

Job summary

VirtuallyinCredible is seeking a General Virtual Assistant for a remote position focused on delivering excellent customer support and efficient handling of client communications.

You will perform admin tasks, assist with marketing and social media, and follow client SOPs to ensure consistent service delivery. A quiet home office, reliable internet, and willingness to work the graveyard shift are required.

Qualifications

• Fluent in written and spoken English.
• Good American accent is preferred.
• Willing to undergo background checking.

Responsibilities

• Provide customer support and manage client communications.
• Handle calls and email inquiries.
• Perform administrative tasks such as A/R, A/P, work order processing, notices, compliance, lease renewals, document preparation, and email management.
• Assist with marketing and social media management.
• Follow client-specific SOPs and stay updated on changes.

Skills

Fluent English

American accent

Graveyard shift

Reliable internet (10 Mbps)

Job description

VirtuallyinCredible is a people-focused company that started with one Virtual Assistant and has grown to over a thousand home-based VAs. We are committed to providing excellent service to our clients while creating a supportive and growth-oriented environment for our team members.

We are currently looking for a General Virtual Assistant who will help deliver outstanding customer support and contribute to our continued success.

This is a remote position.

About Us

VirtuallyinCredible is a people-focused company that started with one Virtual Assistant and has grown to over a thousand home-based VAs. We are committed to providing excellent service to our clients while creating a supportive and growth-oriented environment for our team members.

We are currently looking for a General Virtual Assistant who will help deliver outstanding customer support and contribute to our continued success.

Responsibilities

• Provide customer support and manage client communications
• Handle calls and email inquiries
• Perform administrative tasks such as A/R, A/P, work order processing, notices, compliance, lease renewals, document preparation, and email management
• Assist with marketing and social media management
• Follow client-specific Standard Operating Procedures (SOPs)
• Stay updated on changes to SOPs and company guidelines
• Represent VirtuallyinCredible's core values in all interactions
• Provide data, updates, and reports to the leadership team as needed

Requirements

Perform additional tasks as required

Qualifications

• Fluent in written and spoken English
• Good American accent
• Willing to undergo background checking
• Quiet and professional home office setup
• Willing to work the graveyard shift
• Fast and reliable internet connection (minimum 10 Mbps) with backup
• Dependable electricity with power backup

Computer Requirements

Operating System

Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe)

Processor

Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher , or an equivalent processor

Ram

8 GB to 16 GB or higher