General Manager (Hair Salon & E-commerce Operations)

Your Best Hair Inc.; Taguig; On-site; PHP 1,100,000 - 1,700,000; Full time

Benefits offered by this job

Commission

Annual Appraisal

Employee Recognition Program

Holiday Gifts

HMO

Employee Discount

Company Social Events

Office Parties

Maternity & Paternity Leave

Sick Leave

Special Leave for Women

Vacation Leave

Job summary

A leading hair and beauty company in Taguig is seeking a qualified professional for a leadership role. You will manage operations, align departmental goals, and drive growth initiatives. Ideal candidates have substantial leadership experience in relevant sectors and a strong foundation in technology integration for e-commerce. This position offers a hybrid work environment and exceptional employee benefits including commissions and professional development opportunities.

Qualifications

• Significant experience in a leadership role within the salon, food, beauty, or retail sectors.
• A strong technological foundation, enhancing e-commerce platforms and integrating digital tools.
• Exceptional leadership skills, with a proven track record of motivating teams.
• Proven track record of building and motivating teams to achieve growth objectives.
• Excellent communication skills and stakeholder relationship management.
• Deep understanding of the beauty/salon industry and customer service excellence.

Responsibilities

• Establish company-wide goals and ensure alignment with departmental objectives.
• Oversee daily operations of physical salons and e-commerce platform.
• Manage budgets and financial planning for profitability.
• Refine organizational processes to improve efficiency and reduce costs.
• Document and communicate policies; ensure staff adherence through training.
• Lead hands-on across salons and digital marketplace to set standard of excellence.
• Build and nurture a cohesive team aligned with growth objectives.
• Oversee daily operations of physical salons and e-commerce platform.
• Leverage technology to enhance operational processes and accessibility.
• Identify growth opportunities and expand into new markets.

Skills

Business Strategy

Operations Management

People Management

Strong Work Ethic

Team Building

Competitive Analysis

Analytical Skills

Excellent Communication Skills

Leadership Development

Strategic Partnerships

Education

Bachelor’s or Master’s degree in Business Administration, Management, or a related field

Tools

E-commerce platforms

Job description

Hybrid - Taguig 5-10 Yrs Exp Bachelor Full-time

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Job Description

Employee Recognition and Rewards

Commission, Annual Appraisal, Employee Recognition Program, Holiday Gifts

Government Mandated Benefits

Insurance Health & Wellness

HMO

Others

Company Social Events, Office Parties

Employee Discount

Professional Development

Professional Development

Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave

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Key Responsibilities

• Establish company-wide goals and ensure departmental goals are aligned with these overarching objectives.
• Ensure that all departments are in sync to meet business objectives by facilitating clear communication and coordination across the organization.
• Regularly review departmental performance to ensure alignment with company-wide goals and identify areas for improvement in synchronization.
• Continuously assess and refine organizational processes to improve efficiency, reduce costs, and enhance quality.
• Ensure all policies and processes are well-documented, communicated, and accessible to relevant stakeholders.
• Oversee the implementation of new policies and processes and ensure staff are adequately trained to adhere to them.
• Hands-on Leadership: Actively engage in all areas of our business, from the salon floor to the digital marketplace. Your hands-on approach will set the standard for excellence and inspire your team to follow suit.
• Strategic Team Building: Build, lead, and nurture a cohesive team that values collaboration and shared success. Your leadership will ensure that our team is motivated, productive, and aligned with our growth objectives.
• Operational Excellence: Oversee daily operations, ensuring that both our physical salons and e-commerce platform operate seamlessly. Your knack for processes and efficiency will drive our operational success.
• Technology and Digital Innovation: Utilize the latest in technology to enhance our operational processes and e-commerce platform, making our services more accessible and appealing to our customers.
• Growth and Expansion: Spearhead initiatives to grow our business, exploring new markets and opportunities for both our salons and online platform. Your hands-on approach will be crucial in identifying and implementing these growth strategies.
• Financial and Analytical Acumen: Manage budgets and financial planning with a keen eye for detail, ensuring the profitability and financial health of our operations.
• Marketing and Customer Engagement: Work closely with the marketing team to develop strategies that elevate our brand, attract new clients, and enhance customer loyalty.
• Bachelor’s or Master’s degree in Business Administration, Management, or a related field.
• Significant experience in a leadership role within the salon, food, beauty, or retail sectors, demonstrating a capacity for hands-on management and strategic growth.
• A strong technological foundation, with experience in enhancing e-commerce platforms and integrating digital tools into business operations.
• Exceptional leadership skills, with a proven track record of building and motivating teams to achieve shared goals.
• Understanding of the beauty and/or salon industry, with a genuine passion for driving trends and excellence in customer service.
• Excellent communication skills, capable of fostering strong relationships internally and externally.

Business Strategy Operations Management People Management Strong Work Ethic Team Building Competitive Analysis Analytical Skills Excellent Communication Skills Leadership Development Strategic Partnerships

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