General Manager

KAMI Workforce; Philippines; On-site; PHP 1,200,000 - 2,200,000; Full time

Benefits offered by this job

Government benefits

Leave credits

Company perks

Job summary

Play Padel Philippines is seeking a results-driven General Manager to oversee the full operations of the club, including courts, training, events, and café. You will lead multiple business units, set strategy, and ensure an excellent player and member experience.

The ideal candidate will bring 3–5 years of managerial or operations leadership experience, preferably in sports or hospitality, strong leadership and communication, and a track record of driving growth and delivering KPIs.

Qualifications

• 3–5 years in a managerial or operations leadership role.
• Experience in sports, hospitality, or events is a plus.

Responsibilities

• Oversee financial management across all units and monitor budgets.
• Lead business development, strategies, and partnerships for growth.
• Manage KPIs, recruitment, training, and performance reviews for staff.
• Develop customer retention and acquisition strategies; address player feedback.
• Plan padel events, clinics, tournaments, and program development with coaches.
• Ensure compliance with policies and organize club tournaments.

Skills

Leadership

Communication

Strategic thinking

Problem solving

People management

Financial management

Business development

Operations management

Data analysis

Reporting

Education

Bachelor's degree in Business Administration

Job description

Who are we seeking?

We are looking for a results-driven and hands-on General Manager to oversee the full operations of Play Padel Philippines. The ideal candidate is a strong leader who can manage multiple business units, drive growth, and ensure an excellent experience for our players and members.

About us

A premier padel sports club dedicated to growing the sport and building a strong community of players. We operate courts, training programs, tournaments, and a café, creating a holistic sports and lifestyle experience

What will you do?

Financial Management

• Manage budgets and monitor financial health across all business units
• Track and report sales performance and key business metrics
• Analyze financial reports and present insights to the Board of Directors

Business Development

• Create and implement strategies for business growth
• Research and identify new growth opportunities
• Develop strategic partnerships to support club growth and innovation
• Pursue opportunities to expand the club's services and offerings

Team Leadership

• Develop KPIs and manage staff performance
• Oversee recruitment, hiring, and training processes
• Conduct weekly meetings with Business Unit heads for updates and process improvements
• Mentor employees and conduct performance reviews
• Foster a positive, professional, and collaborative work environment

Customer Management

• Develop and implement customer retention and acquisition strategies
• Create systems to address player concerns, feedback, and inquiries professionally

Program & System Development

• Develop and implement padel events including lessons, clinics, tournaments, and socials
• Collaborate with coaches to design training programs for all player levels
• Regularly evaluate and improve program effectiveness

Compliance & Tournaments

• Ensure compliance with all government requirements and club policies
• Organize club and national tournaments
• Manage tournament committee and organization team

Hard skills

• Financial management, business development, operations management, data analysis and reporting

Soft skills

• Strong leadership, excellent communication, strategic thinking, problem-solving, people management

Education

• Bachelor's Degree in Business Administration, Management, or related field

Experience

• 3–5 years in a managerial or operations leadership role; experience in sports, hospitality, or events is a plus

What’s in store for you?

• Be at the heart of exciting padel events and tournaments in a growing sports community

Benefits

• We've got you covered — full government benefits, leave credits, and company perks on top