GDS Travel Specialist — Expert Booking & Support

Metacom Careers; Pasay; On-site; PHP 200,000 - 320,000; Full time

Job summary

Metacom Careers is seeking a Travel GDS Customer Service representative in the Philippines to assist clients with booking and managing travel arrangements using GDS platforms.

You will deliver exceptional service through clear communication, ensure accurate reservations, and stay current on GDS functionalities while collaborating with teammates to improve processes in a fast-paced environment.

Qualifications

• 1–3 years in travel GDS customer service preferred.
• Excellent communication and problem-solving abilities.
• Ability to stay current on GDS functionalities and processes.

Responsibilities

• Handle travel bookings and manage reservations using GDS platforms.
• Deliver exceptional customer service and resolve issues efficiently.
• Collaborate with teammates to improve processes in a fast-paced environment.

Skills

Customer service

Travel knowledge

Communication skills

Tools

GDS platforms

Job description

Metacom Careers is seeking a Travel GDS Customer Service representative in the Philippines to assist clients with booking and managing travel arrangements using GDS platforms. You will deliver exceptional service through clear communication, ensure accurate reservations, and stay current on GDS functionalities while collaborating with teammates to improve processes in a fast-paced environment.

Preference is given to candidates with 1–3 years in travel GDS customer service and proficiency in