Travel Experience Specialist — Flexible Hours

Metacom Careers; Pasay; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Flexible hours

Job summary

Metacom Careers in the Philippines is seeking a travel customer service representative to assist travelers with bookings, inquiries and issue resolution using GDS systems. You will communicate options and costs clearly and stay current with travel regulations to provide knowledgeable advice.

Flexible hours, including evenings and weekends, are often required to meet client needs and service standards.

Qualifications

• Experience in assisting travelers with bookings or inquiries.
• Strong communication and interpersonal skills.
• Ability to resolve issues efficiently and courteously.

Responsibilities

• Assist travelers with bookings, inquiries and issue resolution using GDS systems.
• Communicate options and costs clearly to clients.
• Update records of bookings and interactions accurately.

Skills

Customer service

Communication skills

Problem solving

Tools

GDS systems

Job description

Metacom Careers in the Philippines seeks a travel customer service representative to assist travelers with bookings, inquiries and issue resolution using GDS systems.

You will communicate options and costs clearly, update records of bookings and interactions, and stay current with travel regulations and industry trends to provide knowledgeable advice.

Flexible hours, including evenings and weekends, are often required to meet client needs and service standards.