GDS Consulting_ServiceNow Senior Developer 20

Hammerjack Pty Ltd; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

EY is seeking a Senior ServiceNow professional to join the EY GDS-ServiceNow team. You will work on solving client problems using the ServiceNow platform, building innovative solutions and workflows that improve processes across multiple modules.

Ideal candidates have 5–9 years in development, ServiceNow certifications are a plus, and familiarity with ITIL practices. You’ll contribute to a global, multi-disciplinary team delivering service excellence and analytics-driven results.

Qualifications

• 5–9 years of experience in a development role.
• Experience configuring and delivering ServiceNow solutions.

Responsibilities

• Configures and customizes the ServiceNow platform including creation workflows.
• Builds service request fulfilment workflows from customer requirements including requests, items and tasks.
• Uses tooling and ServiceNow features to automate routine tasks.
• Gathers specifications and delivers products that meet business needs.
• Performs data loads and integration tasks with external systems.

Skills

ServiceNow

ITIL

SDLC

Java

Angular

Education

Bachelor's degree in IT/Engineering

Tools

JIRA

TFS

Job description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY-ServiceNow – Senior

As part of our EY GDS-ServiceNow team, you will work to solve client problems using ServiceNow platform. You will get an opportunity to work with high quality team. You will get an opportunity to build innovating product which solves client's problem.

The opportunity

We're looking for Senior with expertise in ServiceNow Implementation to join the EYD GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth.

Your Key Responsibilities

• Performs Configuration/Customization of the ServiceNow system, including creation workflows
• Builds service request fulfilment workflow from customer requirements including requests, request items and tasks using workflows, UI actions, client s, business rules, etc
• Uses ing tools and Service Now functionality to automate rote tasks
• Performs integrations and process automation using Orchestration, Web Services, Soap calls, etc.
• Gathers specifications from the business departments and delivers a product/release that meets the needs presented. Interprets business and functional requirements and develops technical specifications documentation
• Load, manipulate and maintain data between Service-now and other systems as needed
• Work with business liaison to generate dashboards, home pages, performance analytics data collectors and reports as needed
• Must analyse and fully understand user stories and internal procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow releases
• Performs system and integration testing with sample and live data

Skills And Attributes For Success

• Authentication protocols such as Active Directory / LDAP or SiteMinder federation /Azure
• Disciplined Agile Delivery software release build/deploy processes
• Integrating with internal and external applications and systems
• Java , HTML, Angular JS and good web design practices
• Service Portal implementation experience
• Implementation experience on any of the following applications like HR, GRC, SecOps, CSM, PPM, APM, ITOM.
• Implementation experience on Performance Analytics.
• Knowledge of digital technologies like Machine learning, AI, IOT, Blockchain

To qualify for the role, you must have

• College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences
• Approximately 5 to 9 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the period
• ServiceNow certifications a plus
• ITIL foundations certification a plus

Ideally, you'll also have

• Experience on SDLC or TFS or JIRA or equivalent tool to maintain stories.
• Knowledge about ServiceNow's latest version's features.

What We Look For

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide.
• Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries

What Working At EY Offers

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that's right for you

About EY

As a global leader in assurance, tax, transaction and consulting services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.