ServiceNow Senior Developer

Ernst & Young Advisory Services Sdn Bhd; Taguig; On-site; PHP 892,800 - 1,339,200; Full time

Benefits offered by this job

Support and coaching from engaging colleagues

Opportunities for career development

Flexibility in role handling

Job summary

A global consulting firm in Metro Manila, Philippines seeks a skilled ServiceNow Senior Developer to join their dynamic team. This role involves customizing and automating workflows using the ServiceNow platform, working closely with clients to implement high-quality solutions. Candidates should possess a degree in a technology field and have 3-5 years of experience in development roles. Successful applicants will thrive in a supportive environment with opportunities for personal and professional growth, working on innovative projects that impact clients worldwide.

Qualifications

• Approximately 3-5 years of experience in a development role.
• ServiceNow certifications are a plus.
• ITIL foundations certification is a plus.

Responsibilities

• Perform configuration/customization of ServiceNow.
• Build service request fulfillment workflows.
• Perform integrations and process automation.
• Work with business liaison to generate dashboards.

Skills

JavaScript

HTML

Angular JS

Authentication protocols (Active Directory, LDAP)

ServiceNow system customization

End to end project implementation

Education

College degree in Computer Science, Engineering or related field

Tools

ServiceNow

JIRA

Azure

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY GDS Consulting – ServiceNow Senior Developer

As part of our EY GDS-ServiceNow team, you will work to solve client problems using ServiceNow platform. You will get an opportunity to work with a high quality team and build innovative product which solves client’s problem.

The opportunity

We’re looking for a Senior with expertise in ServiceNow Implementation to join the EY GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth.

Your key responsibilities

• Performs Configuration/Customization of the ServiceNow system, including creation workflows
• Builds service request fulfilment workflow from customer requirements including requests, request items and tasks using workflows, UI actions, client scripts, business rules, etc
• Uses scripting tools and ServiceNow functionality to automate rote tasks
• Performs integrations and process automation using Orchestration, Web Services, Soap calls, etc.
• Gathers specifications from the business departments and delivers a product/release that meets the needs presented. Interprets business and functional requirements and develops technical specifications documentation
• Load, manipulate and maintain data between ServiceNow and other systems as needed
• Work with business liaison to generate dashboards, home pages, performance analytics data collectors and reports as needed
• Must analyse and fully understand user stories and internal procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow releases
• Performs system and integration testing with sample and live data

Skills and attributes for success

• Authentication protocols such as Active Directory / LDAP or SiteMinder federation / Azure
• Integrating with internal and external applications and systems
• JavaScript, HTML, Angular JS and good web design practices
• Service Portal implementation experience
• Implementation experience on any ServiceNow applications/modules (ex. HR, GRC, SecOps, CSM, PPM, APM, ITOM.) – or custom applications
• Heavy experience on end to end project implementation

Good to have skills

• Disciplined Agile Delivery software release build/deploy processes
• Knowledge of digital technologies like Machine learning, AI, IoT, Blockchain
• Implementation experience on Performance Analytics
• Preferred skill with GRC Experience on SDLC or TFS or JIRA or equivalent tool to maintain stories
• Knowledge about ServiceNow’s latest version’s features

To qualify for the role, you must have

• College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences
• Approximately at least 3-5 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the period
• ServiceNow certifications a plus
• ITIL foundations certification a plus

What we look for

• A team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide
• Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries

What working at EY offers

At EY, we’re dedicated to helping our clients, from start‑ups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction and consulting services, we’re using finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Application

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us as we shape the future with confidence. Apply now.

EY | Building a better working world