GDS Consulting_Microsoft MSD CRM Senior

Ernst & Young Advisory Services Sdn Bhd; Philippines; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Ernst & Young Advisory Services Sdn Bhd in the Philippines is seeking an experienced D365 CRM Architect to design the next generation digital architecture across Sales, Service and Marketing modules. The role requires 8+ years in CRM configuration and customization, plus strong C# and SQL skills.

You will lead engagement teams, collaborate with client stakeholders to translate business needs into robust CRM solutions and participate in enterprise transformation programs, often in

Qualifications

• Minimum 8+ years of CRM Configuration & Customization experience is a must.
• Must have worked on large transformation programs in onshore/offshore delivery model.
• Must have worked on client-facing engagements.

Responsibilities

• Work on CRM engagements to design the next generation digital architecture.
• Be involved in analyse and design phases of a project.
• Collaborate with client teams to translate business requirements into solutions.
• Execute and participate in application design sessions and make solution recommendations.
• Deep understanding of Integration & Data Migration methods/tools within D365 CRM.
• Deep knowledge of configuring and customizing CRM applications.
• Ensure that design aligns with business requirements.
• Work cooperatively in a team environment.
• Remain flexible on changing workloads.

Skills

CRM Configuration & Customization

C# & Visual Studio

SQL

Agile delivery

Communication skills

Problem solving

Education

BE/B.Tech., MCA, MBA

Tools

Dynamics CRM

IIS

SQL Server

Job description

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A D365 CRM Architect with deep hands‑on knowledge of D365 CRM Configuration, customization within multiple CRM modules (Sales, Service and Marketing).

Your client responsibilities:

• Work on CRM engagements to design the next generation digital architecture
• Be involved in analyse and design phases of a project
• Responsible for collaboration with client teams to understand the business requirements and translate it to solutions.
• Execute & participate in application design sessions and make solution recommendations
• Deep understanding of Integration & Data Migration methods/tools within D365 CRM
• Deep knowledge of configuring and customizing CRM application
• Ensuring that design is in line with the business requirements
• Work cooperatively in a team environment
• Remain flexible on changing workloads

Your people responsibilities:

• Building a quality culture
• Foster teamwork and lead by example
• Training and mentoring of project resources
• Participating in the organization-wide people initiatives
• Minimum 5+ years of CRM Configuration & Customization experience is must.
• Must have done worked on large transformation programs in onshore offshore delivery model
• Must have worked on client facing engagements
• Design and coding experience in skills viz. (Visual Studio, C# and IIS-Dynamics CRM)
• Experience in agile delivery and deployment, continuous integration and build processes
• Familiar with relational database concepts and SQL
• Strong analytical and problem solving skills; ability to work creatively in problem solving environment
• Excellent written and verbal communication skills
• BE/B.Tech. /MCA/MBA with a sound industry experience of 8+ years

Preferred skills:

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

Provider

Description

Enabled

SAP as service provider

• "route" is used for session stickiness
• "careerSiteCompanyId" is used to send the request to the correct data center
• "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor

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