Technical Consultant

Swift-Up Philippines; Makati; Hybrid; PHP 669,600 - 892,800; Full time

Benefits offered by this job

Commuter Checks & Assistance

Employee Discounts

Open Workspace

Professional Development

Job summary

A tech solutions provider in Metro Manila is seeking a professional to lead the design and implementation of automated Dynamics CRM solutions. The ideal candidate will have a minimum of 3 years' experience and expertise in D365 CRM, Power Apps, and related technologies. Strong leadership and stakeholder management skills are essential for this role, which also offers remote work options.

Qualifications

• Minimum of 3 years' experience in a similar role.
• Expertise in D365 CRM and related technologies.
• Strong knowledge of data integration and performance tuning.

Responsibilities

• Lead design and implementation of automated Dynamics CRM solutions.
• Ensure solution integrity and develop reusable assets.
• Guide teams on solution architecture and best practices.

Skills

D365 CRM expertise

Power Apps proficiency

Data integration experience

Leadership skills

Stakeholder management

Tools

Azure OpenAI Studio

Jira

Confluence

Job description

Job Description

Government Mandated Benefits

Insurance Health & Wellness

Commuter Checks & Assistance, Company Equipment, Employee Discount, Open Workspace

Professional Development

Employee Assistance Program, Job Training, Professional Development

Bereavement Leave, Birthday Leave, Maternity & Paternity Leave

Work-Life Balance

Work from Home

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Roles and Responsibilities:

• Lead design and implementation of automated Dynamics CRM solutions.
• Serve as trusted advisor to customers and teams.
• Improve business processes and recommend solution roadmaps.
• Ensure solution integrity and develop reusable assets.
• Collaborate with stakeholders to gather requirements and create prototypes.
• Guide teams on solution architecture, best practices, and coding standards.
• Oversee project delivery, ensuring alignment with goals.
• Educate teams on platform updates and new features.
• Conduct product demos and mentor team members.
• Ensure compliance with ISMS 27001.
• Minimum of 3 years’ experience in same role

Technical Skills:

• Expertise in D365 CRM, Power Apps, Plugins, Workflows, and Custom Workflow Assemblies.
• Knowledge of platform integration, APIs, and architectural frameworks.
• Proficient in Sales, Customer Insights, Customer Service, Field Service, and Microsoft Social Engagement.
• Hands-on with Azure OpenAI Studio, MS D365 setup, installation, and deployment.
• Experience with Canvas/Model-Driven Apps, CDS, and Microsoft .NET technologies.
• Data migration and integration expertise (REST API, middleware).
• Familiar with Power Pages, Power Apps Portals, Azure services, and agile methodologies.
• Proficient in source control (GIT, VSS) and CI/CD.

Functional Skills:

• Experienced MS D365 CRM professional with expertise in project delivery and fitment analysis.
• Strong knowledge of performance tuning, data integration, and migration.
• Skilled in RFPs/RFIs, program management, and risk mitigation.
• Exceptional stakeholder and vendor management abilities.
• Strong leadership, communication, and team development skills.
• Proven experience with US, Australian, and UK clients.
• Proficient in Jira, Confluence, and project management tools.

Working Location

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