GBS Specialist (Chinese)

SGS; Muntinlupa; On-site; PHP 350,000 - 650,000; Full time

Job summary

SGS – the world’s leading testing, inspection and certification company – is hiring for a back-office role. You will review documents, process audit report packs, generate certificates and issue invoices to clients in a timely, accurate manner.

Requirements include a Bachelor’s degree and at least 2 years in back-office data work, with strong data analysis, queries, and reporting skills. English and Chinese language ability is valued for customer communications.

Qualifications

• Bachelor’s degree required.
• Minimum 2 years of back-office data collection, organization, analysis and processing across IT applications.
• Adept at queries, report writing and presenting findings.
• Desirable: certification experience and SGS IT tools (CertIQ).

Responsibilities

• Review documents in accordance with Work Instructions.
• Process audit report packs in GBS systems.
• Generate and issue certificates.
• Check submitted documents and issue invoices to clients.
• Perform administration tasks accurately and efficiently.

Skills

Data analysis

Report writing

Communication

Education

Bachelor’s Degree

Tools

CertIQ

Job description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

• Review of documents in accordance with provided Work Instructions
• Process audit report packs in GBS systems
• Generate and issue certificates
• Check submitted documents and issue invoice to clients
• Perform administration tasks in an efficient and accurate manner

Qualifications

• Graduate of Bachelor’s Degree
• Minimum of 2 years experience in back office activities with the ability of collecting, organizing, analyzing and processing data in a variety of IT applications
• Adept at queries, report writing and presenting findings
• Desirable but not a must: Have experience in certification and SGS IT tools (CertIQ)

Additional Information

The candidate must possess the following skills:

• Outstanding sense of organization, detail-oriented and meticulous
• Strong analytical skills with ability in managing and processing data
• Ability to produce clear and organized reports and e-mail/correspondence
• Must possess good oral and written communication skills in English and Chinese (at least passed HSK and/or TOCFL Level 4 certification)
• Customer focus, delivery and results oriented
• Adaptable to change and works well under pressure
• Team player and able to work with minimum supervision