Gaming Trust & Safety Moderator – Onsite in Bacolod

Keywords Studios Plc; Western Visayas; On-site; PHP 360,000 - 600,000; Full time

Benefits offered by this job

Non-taxable Allowances

Vacation Leaves and Sick Leaves

HMO and Life Insurance

Annual Wellness Subsidy

Job summary

Keywords Studios is seeking a Trust & Safety Moderator in Bacolod on a full-time onsite basis. You will monitor and moderate gaming content to protect players from harassment, hate speech, and harmful material while collaborating with internal teams and stakeholders.

The role emphasizes strong English communication, resilience to exposure to challenging content, and the ability to adapt to evolving moderation practices. Onsite work with a supportive team environment is offered.

Qualifications

• Excellent written and verbal communication skills in English.
• Mastery in C1-C2 level LANGUAGE proficiency.
• Emotional stability, self-awareness, and strong auto-analysis skills to handle challenging situations with composure.
• Optimism, hardiness, and stress resilience to maintain a positive attitude and adapt to changing circumstances.
• Candidates with relevant experience as a Trust and Safety Moderator will have an advantage.

Responsibilities

• Moderate digital content, including text, images, and videos, with a keen eye for identifying harmful or inappropriate material.
• Audit and assess interactions, ensuring they are rated accurately based on their severity level.
• Actively participate in feature testing and tool improvements, contributing to content moderation practices.
• Collaborate with internal teams, addressing project-related requests and maintaining communication channels.

Skills

Content moderation

English proficiency

Written communication

Team collaboration

Job description

Keywords Studios is seeking a Trust & Safety Moderator in Bacolod on a full-time onsite basis. You will monitor and moderate gaming content to protect players from harassment, hate speech, and harmful material while collaborating with internal teams and stakeholders.

The role emphasizes strong English communication, resilience to exposure to challenging content, and the ability to adapt to evolving moderation practices. Onsite work with a supportive team environment is offered.