Gaming Operations Specialist: Elevate Player Experience

VALOFE GLOBAL LIMITED; Pasig; On-site; PHP 201,000 - 279,000; Full time

Benefits offered by this job

Additional leave

Company Christmas gift

Health insurance

Pay raise

Job summary

VALOFE GLOBAL LIMITED is seeking a Game Operations Specialist to ensure smooth gameplay, monitor game servers, and provide excellent player support.

You will coordinate in-game events, report bugs to the development team, engage with the community on forums and social channels, and help implement updates.

This is an in-person, full-time role based in Pasig, with probation and a permanent position after. Salary ranges from PHP 18,000 to 25,000 per month, with benefits after regularization.

Qualifications

• Passion for online and mobile gaming.
• Strong attention to detail to identify issues accurately.
• Excellent communication to interact with players and teams.
• Tech-savvy with gaming platforms and basic troubleshooting.
• Able to work collaboratively with colleagues from different departments.
• Aptitude for solving challenges during game operations.

Responsibilities

• Monitor game performance and address issues promptly.
• Provide player support and resolve inquiries and technical difficulties.
• Coordinate in-game events to engage players.
• Report bugs or glitches to the development team for quick fixes.
• Engage with the community on forums and social channels.
• Assist in implementing game updates and new features.
• Analyze player behavior and feedback to identify improvements.

Skills

Passion for Gaming

Attention to Detail

Excellent Communication

Tech-savvy

Team Player

Problem-Solving

Job description

VALOFE GLOBAL LIMITED is seeking a Game Operations Specialist to ensure smooth gameplay, monitor game servers, and provide excellent player support.

You will coordinate in-game events, report bugs to the development team, engage with the community on forums and social channels, and help implement updates.

This is an in-person, full-time role based in Pasig, with probation and a permanent position after. Salary ranges from PHP 18,000 to 25,000 per month, with benefits after regularization.