Fund Servicing Associate: Operations & Process Improvement

Hammerjack Pty Ltd; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

JPMorganChase in Manila seeks a Fund Services Associate I to contribute to fund accounting and administration, collaborating with operations, financial controllers, and external partners.

You will apply fund servicing knowledge, perform analysis and judgement, and drive continuous improvements to improve efficiency and resilience of the operating platform. The role emphasizes customer-focused communication and teamwork within a dynamic environment.

Qualifications

• Demonstrated expertise in fund servicing operations with 3+ years of experience in fund accounting and administration.
• Advanced emotional intelligence with a track record of building trusting relationships and collaboration.
• Experience in proposing and implementing process improvements to enhance efficiency and resilience.
• Proven ability to apply active listening and questioning techniques to understand client needs.

Responsibilities

• Execute routine fund servicing transactions with accuracy and compliance.
• Collaborate with operations and financial controllers to streamline processes.
• Foster collaboration through emotional intelligence with peers, managers, and stakeholders.
• Propose and implement improvements to current methods to boost efficiency and resilience.

Skills

Fund servicing operations

Emotional intelligence

Process improvement

Active listening

Job description

JPMorganChase in Manila seeks a Fund Services Associate I to contribute to fund accounting and administration, collaborating with operations, financial controllers, and external partners.

You will apply fund servicing knowledge, perform analysis and judgement, and drive continuous improvements to improve efficiency and resilience of the operating platform. The role emphasizes customer-focused communication and teamwork within a dynamic environment.