The Officer is a management-level role responsible for the overall operational delivery, people leadership, and client service excellence of a Private Markets NAV accounting team. The role combines deep technical expertise in alternative investments with strong leadership capabilities to oversee daily operations, develop talent, manage risk, and ensure the delivery of high-quality client outcomes.
As the direct manager of Associates and Senior Associates, the Officer is accountable for performance management, employee development, workforce planning, and operational oversight. The Officer serves as the primary escalation point for complex accounting, client, and staff-related matters while driving a culture of accountability, collaboration, and continuous improvement.
Key Responsibilities
Operational Leadership & Delivery Oversight
- Oversee the end-to-end execution of Private Markets NAV accounting activities across assigned client relationships.
- Review and approve key client deliverables, NAV packages, financial reporting schedules, and other fund accounting outputs.
- Ensure compliance with client requirements, internal controls, operating procedures, and regulatory standards.
- Monitor service delivery performance and implement corrective actions when necessary.
- Manage operational risks, escalations, and issue resolution activities.
- Drive continuous improvement initiatives and process enhancement opportunities.
People Leadership & Performance Management
- Directly manage and lead Associates and Senior Associates.
- Conduct performance evaluations, performance discussions, and talent assessments.
- Provide regular coaching, mentoring, and career development guidance to team members.
- Set performance expectations and monitor achievement of individual and team goals.
- Identify training and development opportunities to strengthen team capability.
- Recognize high performance and address performance concerns in a timely and constructive manner.
- Promote employee engagement, accountability, inclusion, and professional growth.
Team Oversight & Resource Management
- Manage team capacity, resource allocation, and workload distribution.
- Ensure appropriate staffing levels to support client deliverables and operational requirements.
- Support hiring, onboarding, succession planning, and retention efforts.
- Collaborate with senior leadership on workforce planning initiatives.
- Monitor productivity, quality, risk, and service metrics across the team.
Client & Stakeholder Management
- Serve as the primary escalation point for client, audit, and operational matters.
- Build and maintain strong relationships with clients and internal stakeholders.
- Participate in client meetings and service reviews
- Manage client expectations and ensure timely resolution of service-related issues.
- Support business growth initiatives and new client onboarding activities.
Technical & Product Expertise
- Maintain deep subject matter expertise across Private Markets fund structures and accounting processes.
- Provide technical guidance on complex accounting transactions and client-specific matters.
- Support team members in resolving accounting, valuation, reporting, and operational challenges.
- Ensure consistency in the application of accounting policies, controls, and best practices.
The Officer is expected to:
- Lead with integrity, accountability, and professionalism.
- Create a high-performance culture focused on quality and client service.
- Make sound business decisions and exercise strong judgment.
- Effectively manage conflict, performance concerns, and team dynamics.
- Develop future leaders through coaching and mentorship.
- Foster collaboration across teams and organizational functions.
- Champion process improvement and innovation initiatives.
Qualifications
Education
- Bachelor's Degree in Accounting, Finance, Business, or a related field.
Experience
- 7+ years of Alternative Investments, Private Markets, or Fund Accounting experience.
- Demonstrated experience leading teams and managing employee performance.
- Experience conducting performance evaluations and providing structured developmental feedback.
- Proven ability to manage client relationships and operational escalations.
- Experience overseeing multiple deliverables, priorities, and stakeholder groups simultaneously.
Technical Knowledge
Deep understanding of:
- Private Equity fund structures
- Private Credit fund structures
- Real Estate fund structures
- Limited Partner (LP) and General Partner (GP) arrangements
- Capital calls and distributions
- Waterfall calculations and allocations
- Financial statement preparation
- Fund accounting controls and operational risk management
Preferred experience with:
- Geneva
- Investran
- Microsoft Office Suite
- Workflow and fund accounting platforms
- Strong people leadership and team management skills.
- Excellent communication and stakeholder management abilities.
- Strong decision-making and problem-solving capabilities.
- Ability to influence and motivate teams.
- Project and resource management proficiency.