Fullfillment Manager - 5 yrs experience - San Miguel Ave, Pasig

Hammerjack Pty Ltd; San Miguel; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines is seeking an experienced Fulfillment/Warehouse Manager to oversee daily order fulfillment, lead warehouse and logistics teams, and drive efficiency. The role requires strong leadership, data-driven decision making, and a customer-focused mindset to ensure timely, accurate shipping.

Ideal candidates bring 3+ years in fulfillment or warehouse management, proficiency with WMS and inventory systems, and the ability to coordinate across suppliers and internal

Qualifications

• Bachelor's degree in supply chain, logistics or related field.
• 3+ years experience in fulfillment or warehouse management.
• Strong leadership and team management skills.
• Excellent organizational and problem-solving abilities.
• Proficiency in inventory and warehouse management systems.
• Knowledge of shipping and logistics regulations.
• Ability to analyze data and generate actionable insights.
• Strong communication and interpersonal skills.
• Experience with process improvement methodologies.
• Ability to work under pressure and meet deadlines.
• Customer-focused mindset.
• Flexibility to work extended hours when necessary.

Responsibilities

• Oversee daily order fulfillment operations.
• Manage warehouse staff and logistics teams.
• Ensure timely and accurate order processing and shipping.
• Maintain inventory accuracy and stock levels.
• Implement process improvements to increase efficiency.
• Coordinate with suppliers, carriers, and internal departments.
• Monitor KPIs and prepare performance reports.
• Ensure compliance with safety and quality standards.
• Resolve fulfillment issues and customer complaints.
• Manage budgets and control operational costs.
• Train and develop team members.
• Utilize technology to streamline fulfillment processes.

Skills

Leadership

Team management

Organizational skills

Problem solving

Data analysis

Communication

Interpersonal skills

Process improvement

Budget management

Staff training

Warehouse operations

Fleet coordination

KPI monitoring

Education

Bachelor's degree in Supply Chain

Tools

WMS software

Inventory systems

Data analytics tools

Job description

Requirements

• Bachelor's degree in Supply Chain, Logistics, or related field
• 3+ years of experience in fulfillment or warehouse management
• Strong leadership and team management skills
• Excellent organizational and problem-solving abilities
• Proficiency in inventory and warehouse management systems
• Knowledge of shipping and logistics regulations
• Ability to analyze data and generate actionable insights
• Strong communication and interpersonal skills
• Experience with process improvement methodologies
• Ability to work under pressure and meet deadlines
• Customer-focused mindset
• Flexibility to work extended hours when necessary

Responsibilities

• Oversee daily order fulfillment operations
• Manage warehouse staff and logistics teams
• Ensure timely and accurate order processing and shipping
• Maintain inventory accuracy and stock levels
• Implement process improvements to increase efficiency
• Coordinate with suppliers, carriers, and internal departments
• Monitor KPIs and prepare performance reports
• Ensure compliance with safety and quality standards
• Resolve fulfillment issues and customer complaints
• Manage budgets and control operational costs
• Train and develop team members
• Utilize technology to streamline fulfillment processes