Full Time Education Success Secretaries ( Remote)|Night Shift

The Doctor Navigator Pte. Ltd.; Manila; Remote; PHP 427,000 - 855,000; Full time

Job summary

Medic Paths Ltd is seeking Full Time Student Success Secretaries to work remotely from Metro Manila, PH. The role focuses on providing administrative support, coordinating student services, and maintaining confidential records while engaging with students across time zones.

The position requires strong English communication, remote-work capability, and organizational skills. The role offers a night shift schedule (7pm–3am) with a base of 600 USD plus commission and opportunities for professional

Qualifications

• Proven experience in a student services, administrative or secretarial role, preferably within an educational institution.
• Excellent written and verbal communication skills in English, with the ability to engage professionally with students and staff at all levels
• Strong organisational and time management abilities, with the capacity to manage multiple tasks and priorities effectively
• Proficiency in Microsoft Office Suite and other commonly used administrative software; experience with student management systems is advantageous
• A genuine passion for supporting student success and a commitment to providing high-quality customer service
• Ability to work independently in a remote environment whilst maintaining strong collaboration with team members across different time zones
• Discretion and confidentiality when handling sensitive student information, coupled with a thorough understanding of data protection principles
• Problem-solving mindset with the ability to identify student needs and propose practical solutions
• Flexibility and adaptability in responding to changing priorities and emerging student support requirements
• Bachelor's degree or equivalent qualification is preferred; relevant certifications in student services or administration are a plus

Responsibilities

• Providing comprehensive administrative support to the Student Services department, including scheduling appointments, managing correspondence and maintaining detailed records
• Acting as the first point of contact for students, responding to enquiries via email, phone and in-person communication with professionalism and empathy
• Maintaining accurate and organised student databases and files, ensuring compliance with data protection regulations
• Coordinating student support activities, including workshops, mentoring sessions and pastoral care initiatives
• Assisting with the organisation of student events and engagement activities that promote academic success and wellbeing
• Processing student requests and documentation, including applications for support services and accommodations
• Liaising between students, academic staff and external support services to ensure continuity of care
• Supporting the development and implementation of student success programmes and initiatives
• Maintaining confidentiality and demonstrating discretion when handling sensitive student information
• Contributing to the overall effectiveness of the Student Services team through proactive communication and collaborative problem-solving

Skills

English fluency

Remote work ability

Customer service

MS Office

Education

Bachelor's degree

Tools

MS Office Suite

Student management systems

Job description

Full Time Education Success Secretaries ( Remote)|Night Shift

# This position is open only to applicants who are able to work full-time. Applicants who are currently studying, working another part time job, or have other work commitments will not be considered.

Position : Full Time Student Success Secretaries ( URGENT HIRING, PREFER CANDIDATES THAT CAN START WORKING IMMEDIATELY)

Working Hours: 7pm-3am ( Monday- Saturday)

Working Days : 6 days per week

Salary : 600 USD + Comm ( Based on the performance)

Must-have requirement: Candidates must be able to speak fluent English with a US or UK accent.

About the role

Medic Paths Ltd is seeking Full Time Student Success Secretaries to join our dedicated team in a remote capacity. This is an excellent opportunity to make a meaningful impact on the educational journey of our students whilst working flexibly from Metro Manila, PH. As a Student Success Secretary, you will play a vital role in supporting our student services operations, ensuring that students receive the administrative and pastoral support they need to thrive in their academic endeavours. This is a full-time remote position that offers the flexibility to work from your chosen location whilst maintaining strong connections with our team and students.

About us

TDN is a forward-thinking education and training organisation dedicated to supporting students through their academic journeys. We are committed to providing exceptional student services that empower learners to achieve their goals and reach their full potential. Our organisation values collaboration, student-centred support, and a culture of continuous improvement. We pride ourselves on creating an inclusive environment where both students and staff can flourish.

What you'll be doing

• Providing comprehensive administrative support to the Student Services department, including scheduling appointments, managing correspondence and maintaining detailed records
• Acting as the first point of contact for students, responding to enquiries via email, phone and in-person communication with professionalism and empathy
• Maintaining accurate and organised student databases and files, ensuring compliance with data protection regulations
• Coordinating student support activities, including workshops, mentoring sessions and pastoral care initiatives
• Assisting with the organisation of student events and engagement activities that promote academic success and wellbeing
• Processing student requests and documentation, including applications for support services and accommodations
• Liaising between students, academic staff and external support services to ensure continuity of care
• Supporting the development and implementation of student success programmes and initiatives
• Maintaining confidentiality and demonstrating discretion when handling sensitive student information
• Contributing to the overall effectiveness of the Student Services team through proactive communication and collaborative problem-solving

What we're looking for

• Proven experience in a student services, administrative or secretarial role, preferably within an educational institution
• Excellent written and verbal communication skills in English, with the ability to engage professionally with students and staff at all levels
• Strong organisational and time management abilities, with the capacity to manage multiple tasks and priorities effectively
• Proficiency in Microsoft Office Suite and other commonly used administrative software; experience with student management systems is advantageous
• A genuine passion for supporting student success and a commitment to providing high-quality customer service
• Ability to work independently in a remote environment whilst maintaining strong collaboration with team members across different time zones
• Discretion and confidentiality when handling sensitive student information, coupled with a thorough understanding of data protection principles
• Problem-solving mindset with the ability to identify student needs and propose practical solutions
• Flexibility and adaptability in responding to changing priorities and emerging student support requirements
• Bachelor's degree or equivalent qualification is preferred; relevant certifications in student services or administration are a plus

What we offer

At Medic Paths Ltd, we are committed to creating a supportive and inclusive workplace where our team members can thrive. We offer competitive remuneration commensurate with experience and qualifications. As a remote role based in Metro Manila, PH, you will enjoy the flexibility of working from your preferred location whilst maintaining meaningful connections with our diverse, international team. We provide access to professional development opportunities to support your career growth within student services and higher education. Our organisation values work-life balance and supports flexible working arrangements that suit your personal circumstances. We foster a collaborative and welcoming team environment where your contributions are recognised and valued. We are committed to creating an inclusive workplace and encourage applications from candidates of all backgrounds and experiences.

Job summary

Make a meaningful impact on student success. Flexible remote role with professional development and work-life balance.