Full-Time Customer Service & Cash Operations Associate

Vantage Financial Corporation; Floridablanca; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Above-average compensation package

14th month pay

Health benefits and Group Life Ins.

Rice Subsidy

Uniform

Other remuneration packages

Job summary

Vantage Financial Corporation is seeking a Front Line Associate (full-time) at our Floridablanca, Pampanga branch to handle customer interactions and cash transactions.

Role focuses on client service, cross-selling and coordinating with Marketing for promotional activities while following branch procedures and daily cash controls. The position requires a 4-year degree and a personable, customer-focused attitude.

Qualifications

• Graduate of any 4 year course.
• Overall pleasing personality.
• Preferably near work location / strategic location.
• Cash handling and customer service experiences’ an advantage but not required.

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.

Skills

Cash handling

Customer service

Interpersonal skills

Communication

Education

4-year degree

Job description

Vantage Financial Corporation is seeking a Front Line Associate (full-time) at our Floridablanca, Pampanga branch to handle customer interactions and cash transactions.

Role focuses on client service, cross-selling and coordinating with Marketing for promotional activities while following branch procedures and daily cash controls. The position requires a 4-year degree and a personable, customer-focused attitude.