Front Line Associate: Cash & Customer Experience Pro

Vantage Financial Corporation; General Santos; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Above-average compensation package

14th month pay

Health benefits and Group Life Insur•

Rice Subsidy

Uniform

Other remuneration packages

subject to company policies

Job summary

Vantage Financial Corporation in General Santos is seeking a Front Line Associate in a full-time role at our J Catolico branch, part of the GENSAN-KORONADAL cluster, and affiliated with Western Union.

The position emphasizes customer service, cash handling, and cross-selling services, including e-Biz and Western Union transactions, with standard branch operations and daily cash procedures.

Qualifications

• Graduate of any 4 year course.
• Overall pleasing personality.
• Preferably near work location / strategic location.
• Cash handling and customer service experiences’ an advantage but not required.

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.

Skills

Customer service

Cash handling

Sales

Communication

Education

4-year degree

Job description

Vantage Financial Corporation in General Santos is seeking a Front Line Associate in a full-time role at our J Catolico branch, part of the GENSAN-KORONADAL cluster, and affiliated with Western Union.

The position emphasizes customer service, cash handling, and cross-selling services, including e-Biz and Western Union transactions, with standard branch operations and daily cash procedures.