Frontend Developer: Web UX, Accessibility & SEO

Cognizant Technology Solutions Philippines Inc.; Pateros; On-site; PHP 300,000 - 420,000; Full time

Job summary

Cognizant Philippines invites applicants for a customer care–web content role based in Taguig. You will engage customers via phone, email, and chat to manage hosted website requests and resolve issues, ensuring quality and accessibility compliance.

Responsibilities include advising on content, proofreading for accuracy, aligning with style specs, and collaborating across teams to optimize websites and deliver clear deliverables in a fast-paced digital environment.

Qualifications

• Bachelor’s degree in Computer Science, IT, Information Systems, or related field.
• Strong understanding of DNS, SEO, accessibility and general web development best practices.
• Experience with GoDaddy, Wix and related website platforms.

Responsibilities

• Engage with customers by telephone, email, and chat to manage customer relationships and to ensure successful execution of requests pertaining to hosted websites.
• Advise on website content, review requests, and proofreading copy for quality and accessibility compliance.
• Develop and/or collaborate on projects for purposes of optimizing product, eliminating process inefficiencies, etc.
• Identify and clarify issues while working collaboratively with customers to achieve prompt resolution.

Skills

DNS

SEO

Accessibility

Web dev best practices

Education

Bachelor’s degree in Computer Science, IT, Information Systems, or related fields

Tools

GoDaddy

Wix

Job description

Cognizant Philippines invites applicants for a customer care–web content role based in Taguig. You will engage customers via phone, email, and chat to manage hosted website requests and resolve issues, ensuring quality and accessibility compliance.

Responsibilities include advising on content, proofreading for accuracy, aligning with style specs, and collaborating across teams to optimize websites and deliver clear deliverables in a fast-paced digital environment.