Front Office Duty Manager: Guest Service & Ops Lead

Robinsons Land Corporation; Pasig; On-site; PHP 446,000 - 670,000; Full time

Job summary

GoHotels-Ortigas Front Office is seeking a Probationary Front Office Leader to ensure shifts run smoothly, deliver outstanding guest service, and support Front Office associates in a calm, professional environment.

The role requires a university degree in Hospitality/Tourism/Business, 4–8 years of hotel experience, strong interpersonal and leadership skills, and the ability to work under pressure as part of a team.

Qualifications

• University degree in Hospitality, Tourism or Business.
• At least 5 years of solid hotel experience.
• Strong interpersonal and leadership skills.
• Team-player, flexible and can stand pressure.

Responsibilities

• Ensures Front Office shifts run efficiently with outstanding guest service.
• Checks hotel charges and invoices; verifies billing instructions and attaches supporting documents.

Skills

Excellent communication

Teamwork

Flexibility

Interpersonal skills

Attention to detail

Problem-solving

Integrity

Education

University degree in Hospitality/Tourism/Business

Job description

GoHotels-Ortigas Front Office is seeking a Probationary Front Office Leader to ensure shifts run smoothly, deliver outstanding guest service, and support Front Office associates in a calm, professional environment.

The role requires a university degree in Hospitality/Tourism/Business, 4–8 years of hotel experience, strong interpersonal and leadership skills, and the ability to work under pressure as part of a team.