Front Line Associate - Customer Service & Cash Ops

Vantage Financial Corporation; Quezon City; On-site; PHP 223,000 - 290,000; Full time

Benefits offered by this job

Above-average compensation

14th month pay

Health benefits

Rice subsidy

Uniform

Other remuneration packages

Subject to company policies

Job summary

Vantage Financial Corporation in the Philippines is seeking a passionate FRONT LINE ASSOCIATE to join as a full-time team member. The role focuses on client calls, visits, and promoting e-Biz with cross-selling Western Union and other services.

You will handle OTC transactions following company guidelines, assist with branch reporting, cash handling, and day-end procedures, while delivering excellent customer service and maintaining a pleasing personality.

Qualifications

• Graduate of any 4 year course.
• Overall pleasing personality.
• Preferably near work location / strategic location.
• Cash handling and customer service experiences’ an advantage but not required.

Responsibilities

• Conduces client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.

Skills

Cash handling

Customer service

Pleasing personality

Education

4-year course

Job description

Vantage Financial Corporation in the Philippines is seeking a passionate FRONT LINE ASSOCIATE to join as a full-time team member. The role focuses on client calls, visits, and promoting e-Biz with cross-selling Western Union and other services.

You will handle OTC transactions following company guidelines, assist with branch reporting, cash handling, and day-end procedures, while delivering excellent customer service and maintaining a pleasing personality.