Front Line Associate: Quezon Avenue Cotabato Branch (VFC)

Vantage Financial Corporation; Maguindanao del Norte; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

14th month pay

Health benefits

Group Life Insurance

Rice Subsidy

Uniform

Other remuneration packages

Job summary

Vantage Financial Corporation in the Philippines is hiring a Front Line Associate (full-time) to drive client engagements and promote Western Union services. You will handle OTC transactions, support branch operations, and work closely with Marketing on product launches.

A four-year degree and a pleasant, service-oriented personality are preferred. Benefits include above-average compensation, 14th month pay, health benefits, rice subsidy, uniform, and other remuneration packages, subject to

Qualifications

• Candidate must be a graduate of any 4-year course.
• Pleasing personality with good communication skills.
• Cash handling and customer service experience is an advantage.

Responsibilities

• Conduct client calls and visits to boost transactions and profitability.
• Promote e-Biz and cross-sell Western Union and other services.
• Coordinate with Marketing for product launches and promotions.
• Handle OTC transactions per company guidelines.
• Follow escalation procedures and perform branch start/end-day protocols.
• Prepare and submit accurate branch reports.

Skills

Cash handling

Customer service

Communication

Sales

Education

Graduate of any 4 year course

Job description

Asia-Pacific’s FIRST direct network agent of WESTERN UNION in our Quezon Avenue Cotabato BRANCH, ARMM CLUSTER

FRONT LINE ASSOCIATE (full-time)

BENEFITS

• Above-average compensation package
• 14th month pay
• Health benefits and Group Life Insurance
• Rice Subsidy
• Uniform
• Other remuneration packages

subject to company policies

QUALIFICATIONS

• Graduate of any 4 year course
• Overall pleasing personality
• Preferably near work location / strategic location
• Cash handling and customer service experiences’ an advantage but not required

Sales & Customer Service

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.

Branch Operations

• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.