Front Line Associate: Farmers Cubao Branch (VFC)

Vantage Financial Corporation; Philippines; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Above-average pay

14th month pay

Health benefits

Group life insurance

Rice subsidy

Uniform

Remuneration packages

Company policies

Job summary

Vantage Financial Corporation is seeking a Front Line Associate for our Farmers Cubao Branch in Manila. The role supports Western Union services in a busy retail banking environment and emphasizes client engagement, accuracy, and compliance.

The position involves handling OTC transactions, cross-selling e-Biz services, and collaborating with marketing for promotions. Strong communication and reliability are essential for daily branch operations and customer satisfaction.

Qualifications

• Graduate of any 4 year course.
• Overall pleasing personality.
• Cash handling and customer service experience would be an advantage but is not required.
• Preferably near work location / strategic location.

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.

Skills

Cash handling

Customer service

Pleasant personality

Near work location

Education

Graduate of any 4 year course

Job description

Hello Applicant! Looking for a job? Asia-Pacific’s FIRST direct network agent of WESTERN UNION in our FARMERS CUBAO BRANCH, LOWER QUEZON CITY CLUSTER

We need a passionate FRONT LINE ASSOCIATE (full-time)

Benefits

• Above-average compensation package
• 14th month pay
• Health benefits and Group Life Insurance
• Rice Subsidy
• Uniform
• Other remuneration packages
• **subject to company policies

Qualifications

• Graduate of any 4 year course
• Overall pleasing personality
• Preferably near work location / strategic location
• Cash handling and customer service experiences’ an advantage but not required

Sales & Customer Service

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.

Branch Operations

• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.