Front Line Associate: CSI La Union & La Union Plaza Hotel Branch (VFC)

Vantage Financial Corporation; Philippines; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Above-average pay

14th month pay

Health benefits

Rice subsidy

Uniform

Other remuneration

Job summary

Vantage Financial Corporation in the Philippines is hiring a Front Line Associate (full-time) to greet customers, handle inquiries, and promote Western Union and other services at our LA Union Branch.

The role covers client calls and visits to boost transactions, cash handling and branch operations with a focus on accuracy, compliance, and timely reporting. On-site position at LA Union.

Qualifications

• Graduate of any 4 year course.
• Overall pleasing personality.
• Preferably near work location / strategic location.
• Cash handling and customer service experiences’ an advantage but not required

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Reports transaction errors and discrepancies promptly.

Skills

Cash handling

Customer service

Communication

Teamwork

Education

4-year degree

Job description

We are Asia-Pacific’s FIRST direct network agent of WESTERN UNION in our CSI LA UNION BRANCH or LA UNION PLAZA HOTEL BRANCH, LA UNION CLUSTER.

We need a passionate FRONT LINE ASSOCIATE (full-time)

BENEFITS:

• Above-average compensation package


• 14th month pay


• Health benefits and Group Life Insurance


• Rice Subsidy


• Uniform


• Other remuneration packages


• **subject to company policies

QUALIFICATIONS

• Graduate of any 4 year course


• Overall pleasing personality


• Preferably near work location / strategic location


• Cash handling and customer service experiences’ an advantage but not required

Sales & Customer Service

• Conducts client calls/visits to boost transactions and profitability.


• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.


• Coordinates with Marketing for product launches and promotions.


• Handles OTC transactions per company guidelines.

Branch Operations

• Follows escalation procedures for transactions beyond authority.


• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).


• Prepares and submits accurate branch reports on time.


• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.


• Reports transaction errors and discrepancies promptly.