Front Line Associate: Elevate Customer Service & Cash Ops

Vantage Financial Corporation; Dasmariñas; On-site; PHP 201,000 - 335,000; Full time

Job summary

Vantage Financial Corporation in Dasmariñas, Cavite, is seeking a Front Line Associate (full-time) to support branch operations and serve customers with professionalism.

The role involves promoting e-Biz and Western Union services, handling cash transactions, and coordinating with marketing for promotions to boost transactions and profitability. Strong communication and customer service skills are essential.

Qualifications

• Graduate of any 4 year course.
• Overall pleasing personality.
• Preferably near work location / strategic location.
• Cash handling and customer service experiences’ an advantage but not required.

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.

Skills

Customer service

Cash handling

Sales

Communication

Education

Bachelor's degree

Job description

Vantage Financial Corporation in Dasmariñas, Cavite, is seeking a Front Line Associate (full-time) to support branch operations and serve customers with professionalism.

The role involves promoting e-Biz and Western Union services, handling cash transactions, and coordinating with marketing for promotions to boost transactions and profitability. Strong communication and customer service skills are essential.